Latest Talk
Transform CX with GoTo Connect: A Solution Showcase for Modern Communications
In today’s competitive market, excellent customer experience (CX) is key to business success. In this 45-minute session, GoTo experts will explore how to
enhance CX using AI-driven automation, multi-channel communication, and data insights. Discover how the right tools and strategies can help you deliver p…
On-demand talks
Transform CX with GoTo Connect: A Solution Showcase for Modern Communications
In today’s competitive market, excellent customer experience (CX) is key to business success. In this 45-minute session, GoTo experts will explore how to
enhance CX using AI-driven automation, multi-channel communication, and data insights. Discover how the right tools and strategies can help you deliver
personalized, seamless experiences and drive continuous improvement.
Modern CX with AI for GoTo Connect: A Solution Showcase
Exceptional customer service is about more than solving problems—it's about personalized, proactive experiences. In this session, explore how GoTo
Connect’s AI can streamline operations, improve key metrics like CSAT and FCR, and boost productivity with tools like AI-generated call summaries and
analytics. See how easy and affordable it is for businesses of all sizes to implement AI-powered solutions.
Navigating AI - Strategies to Transform MSP Service Delivery & Profitability by GoTo
As part of ChannelPro’s 2024 Deep Dive Webinar: Doubling MRR with AI, this session, led by Christopher Savio, Sr. Director of Product Marketing at GoTo,
dives into how MSPs can harness the power of AI to transform their operations. Learn how AI can take your MSP from reactive to predictive by exploring: •
Why AI adoption is no longer optional to be competitive in today's market • Examples of how AI can automate routine tasks and boost your bottom line • …
The MSP Path to Profitable Security: Leveraging Zero Trust and MDM for Enhanced Customer Value
In today's evolving threat landscape, MSPs face the dual challenge of protecting client environments while building sustainable revenue streams. Join this
webinar as we discuss the value and potential business impacts of an RMM solution with zero trust architecture and expanding your services to Mobile Device
Management (MDM). Topics we'll cover include: • An overview of the zero trust model • What zero trust looks like in an RMM solution • The what and why o…
The Future of IT: Ask the Experts!
Mark your calendars for our upcoming live Q&A session! This is your exclusive opportunity to connect with our experts and get your questions answered in
real time. Don’t miss out on this exciting chance to engage directly and gain valuable insights. Featuring: Attila Török, CISO, GoTo Anand Rajaram, VP of
Product, GoTo Csaba Jaromi, Senior Director, Solutions Consulting, GoTo Chris Savio, Director of Product Marketing, GoTo Mike Gutierrez, Director, ITSG Strat…
Securing Remote IT Tools: A Guide for IT Professionals to Mitigate Cyber Threats
With recent cyber attacks against remote IT tools making headlines (1,2,3), it’s crucial for every organization to understand the risks and assess the security
of their IT support solutions. “Securing Remote IT Tools: A Guide for IT Professionals to Mitigate Cyber Threats” is a must-attend webinar for IT technicians,
managers, and business leaders seeking to fortify their infrastructure and safeguard employees and customers. In this short, 45-minute discussion, we’ll …
CISO Roundtable: Real-world Cybersecurity Strategies That Work
What's more important than cybersecurity? When it comes to businesses today, not much! Join a select group of security leaders for a lively discussion
involving practical strategies and expert insights essential to the cybersecurity success of your organization and your customers. You'll learn: * Zero trust
principles and practices * Cloud security posture management tactics * Building programs with security orchestration, automation, and response (SOAR) * L…
By the Numbers: How AI Eases IT Overwhelm
Over half of IT workers feel overwhelmed by the amount of tasks they have to do in a day. In fact, research has found the average IT agent only has the
capacity to support 85% of the tickets they receive. That’s why leaders are turning to Artificial Intelligence to support the next evolution of the modern
helpdesk. After surveying an international cohort of IT decision-makers, GoTo and OnePoll found that nearly all respondents consider AI beneficial for work…