Attend Summits on Contact Center
Connected Health 2024
Explore the latest advances in digital healthcare technologies and strategies.
Customer Experience Fuels Business Success
Reimagine your customer experience for the digital age, leveraging analytics, data platforms and automation to optimize engagement.
Enterprise Strategy Group: GenAI Summit 2025
Join industry experts as they explore the latest trends, insights, and strategies for harnessing the power of generative AI. We will uncover best practices and
key use cases driving adoption, including buyer preferences and the impact of AI agents. We will go deeper in the area of customer service, where generati…
Elevating Customer Experiences to Create Impact
The customer experience can make or break your company. Learn to craft a customer journey that will build and sustain your business to thrive in the next
generation. The customer experience remains an important factor in determining company success. With new technologies popping up to enhance and im…
Customer Experience (CX) : la donnée client au cœur des stratégies IT et métiers des entreprises
Deux ans après l’accélération des activités digitales liée à la pandémie l’expérience clients (Customer Experience, CX) est au cœur des stratégies
commerciales des entreprises. De la mutation du CRM vers le marketing à l’analyse des sentiments en passant par la Custormer Data Platform, l’approche …
The Future of ITSM
Stay up to date on the latest trends and technologies in IT service management (ITSM), including AI-driven service management, cloud ITSM solutions, and
IT-style automated workflows for non-IT departments.
Watch series about Contact Center
Microsoft Webinars
Welcome to TTEC Digital's Microsoft content hub. Here you'll find useful webinars, demos, and case studies to help you get the most out of your Microsoft
customer experience technology stack.
AWS Webinars
Welcome to TTEC Digital's AWS content hub. Here you'll find useful webinars, demos, and case studies to help you get the most out of your AWS customer
experience technology stack.
Transform how service teams deliver value across every customer touchpoint
Increase customer satisfaction, deflect more cases, and maximize efficiency with the most complete platform powered by AI and data — from self-service to
the contact center to the field.
Google Cloud Webinars
Welcome to TTEC Digital's Google Cloud content hub. Here you'll find useful webinars, demos, and case studies to help you get the most out of your Google
Cloud customer experience technology stack.
AI and Data Analytics
With the world moving more towards generative AI technology, it's imperative to have an AI strategy. Whether that be implementing AI technologies into
day-to-day business, strengthening your infrastructure to manage new AI capabilities, or updating your security policies to deal with AI-based threats, CBTS …
Cisco Webinars
Welcome to TTEC Digital's Cisco content hub. Here you'll find useful webinars, demos, and case studies to help you get the most out of your Cisco customer
experience technology stack.