Transforming CIAM Strategy Into a Profit Center in Financial Services

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Presented by

Adam Preis, Director Product Solution Marketing, Ping Identity & Anish Srivastava, MD/US CIAM Practice Lead, Deloitte

About this talk

The global customer identity and access management (CIAM) market is estimated to be worth $17 billion through 2028. Nowhere is CIAM more important in securing customer data, achieving compliance, and driving innovation in customer experiences than in financial services. At the same time, 49% of these very providers are considering replacing their existing CIAM provider(s). While the industry has come to embrace CIAM as a strategic asset, many struggle to turn this into an engine for sustainable profit generation. Embracing the CIAM revolution in financial services requires a new integrated strategic paradigm change in thinking. Join Ping Identity’s Adam Preis and guest Anish Srivastava MD/US CIAM Practice Leader at Deloitte, to learn more about how this can be achieved through: –Enabling CIAM as both a security AND customer experience innovation engine –Using CIAM to differentiate in a highly contested market –Leveraging CIAM to drive operational efficiency, savings, and digital innovation
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