Beat the Shopping Rush: Tips for Retailers for a Successful Peak Season

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Presented by

Maya Ogranovitch Scott, Senior Solution Manager, Retail at Ping Identity

About this talk

The final quarter is critical for retailers, with some businesses seeing as much as 75% of annual revenue in the last three months of the year. With consumers increasingly favoring online or hybrid shopping, businesses must prepare their e-commerce sites for the holiday rush. To win this season, retailers can’t compromise on customer experience, even as fraudsters lurk in the shadows waiting to take advantage of the rush. Fortunately, customer identity can help retailers thrive in the chaos of the season, delivering personalized, secure retail experiences at scale to delight shoppers while leaving fraudsters and cybercriminals out in the cold. Join Ping Identity for a webinar that will show you how to take your online shopping experience to the next level just in time to make this year’s peak shopping season your best one yet. Key Takeaways - Challenges facing retailers for the 2024 peak shopping season - Key customer expectations for holiday shopping experiences - The state of cybercrime during the peak season - How to improve key touchpoints for better customer acquisition, retention, and satisfaction - Setting your business up for success beyond the peak and into the new year
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