From Technical Writer To Information Architect

In this episode of Coffee and Content, we chat with Brendon Paucek, an Information Architect at Jamf. Brendon will share his professional journey, transitioning from a technical writer to an information architect. We plan to explore the steps involved in moving from creating product documentation to designing information experiences. We'll chat with Paucek about the skills that connect tech writing and information architecture (IA), and how these roles work together to enhance customer experiences. We'll invite him to share real-life examples that illustrate the synergy between technical writing and IA. Additionally, we'll ask for his insights on how both disciplines enhance content strategy and boost customer satisfaction. Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. Coffee and Content is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.