Case Study: Unifying Technical Documentation and Product Information

Learn how the American Joint Committee on Cancer (AJCC), part of the American College of Surgeons (ACS), revolutionized the delivery of cancer staging information to clinicians and cancer registrars. Kathy Conklin and Martin Madera, leading figures in AJCC's IT management, will share their journey towards adopting the DITA-powered Heretto CCMS and Heretto Portal. This transformation allowed them to move from infrequent manual updates to a dynamic, real-time content delivery system. In this case study, you'll learn why AJCC chose Heretto's solutions for their complex needs, including the necessity for specialized content and the ability to reuse content seamlessly across different platforms such as APIs, DLLs, and web portals. Kathy and Martin will share their challenges, learning curves, and the factors that led to their ultimate success in significantly enhancing customer experience through timely and accurate cancer staging information. This session is not just about overcoming technical hurdles; it's a testament to how strategic content management can profoundly impact healthcare professionals' work and, ultimately, patient care. Can't make it? Register, and we'll send you a link to watch a recording when convenient. This educational web presentation is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management (CCMS) platform for deploying help and API docs in a single portal designed to delight your customers.