Name: Lessons Learned From The DITA Satisfaction Survey
Start: 2024-06-20T17:00:00Z
End: 2024-06-20T17:01:01.000Z
Location: BrightTALK
Rating: 4.8

The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.

Coffee and Content

TBD

“Let’s Talk Personalization” is brought to you by The Content Wrangler and AvenueCX and sponsored by Heretto, the #ContentOps platform for product, reference, and knowledge content.

Let's Talk Personalization — Ep 6

Explore the evolving landscape of technical documentation in the wake of groundbreaking right-to-repair legislation with Kyle Wiens, CEO of iFixit. As 20% of the US population gains legal access to repair their electronics, the implications for tech writers are profound and far-reaching. This pivotal shift not only empowers consumers and independent repair shops but also sets new precedents for manufacturers' documentation practices.

In this insightful one-hour presentation, Wiens will unravel how recent legislative victories are reshaping the way technical documentation is crafted and accessed. Discover the criteria that determine whether a company must make its service manuals public, explore the efforts by manufacturers to comply (or not) with these regulations, and understand the terminology challenges that need addressing to maximize the utility of these laws for consumers.

Moreover, learn about the ongoing battle to extend these rights across the United States and globally. Whether you're a technical writer, content strategist, or simply intrigued by the intersection of technology, law, and sustainability, this session promises valuable insights into making technical information more accessible and useful than ever before.

Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you.

This educational web presentation is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.

Impact Of The Right-To-Repair Revolution On Tech Writers

Case Study

TBD

Let's Talk ContentOps is brought to you by The Content Wrangler, Scriptorium Publishing, and is sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.

Let's Talk Content Operations — Episode 6

[Let's Talk Technical Documentation E6] TBD

TCW Webinar

Join us for a presentation from Rob Hanna, technical documentation expert, and CEO and Chief Architect at Precision Content Authoring Solutions. Hanna will share key findings from the third DITA Satisfaction Survey conducted by The Content Wrangler and Precision Content.

Webinar Highlights:

* Satisfaction, effectiveness, and benefits of DITA as reported by active users
* Analysis of the challenges in demonstrating DITA's business value to management
* Exploration of why some teams consider moving away from DITA, while others consider expanding its use

Hanna will interpret these findings, providing an overview of DITA's current use, value, and future trends. This session is crucial for anyone in technical documentation, whether you're a current or prospective DITA user.

Register now for insights from the 2024 DITA Satisfaction Survey and strategies for evolving your technical documentation practices.

If you haven't completed the survey, consider doing so today. Take the survey: https://www.surveymonkey.com/r/DPHN5WM

Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you.

This event is brought to you by The Content Wrangler and Precision Content and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.

Lessons Learned From The DITA Satisfaction Survey

Technical Documentation

DITA

Technical Communication

Tech Docs

Technical Writing

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Lessons Learned From The DITA Satisfaction Survey

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