From Black Box to Business Buy-In: Making AIOps Explainable for Enterprise-Wide Adoption

In the labyrinth of modern enterprise technology, AIOps often feels like a mystical black box -- powerful, yet frustratingly opaque. Over the last two decades we have all watched countless promising technologies get sidelined not because they lack potential, but because leadership can't see inside the mechanism. This session from industry thought leader Gael Decoudu isn't another technical deep-dive. It's a pragmatic roadmap for transforming AIOps from an intimidating technological black box into a strategic business asset that speaks the language of value, risk mitigation, and organizational efficiency. Key Takeaways - Learn practical translation frameworks that convert technical AIOps metrics into business value language that resonates with leadership. - Discover the four critical layers of AIOps explainability and how to implement them within your organization's unique culture. - See examples of how successful organizations transformed "black box" AI technologies into transparent business assets. - Get a phased implementation roadmap for building an explainability practice that scales across your enterprise. - Walk away with actionable communication strategies that help technical teams articulate AIOps value in terms of performance impact, risk mitigation, and operational efficiency.