Name: DXP & AI: From Hype to Business Value
Start: 2025-03-10T10:37:00Z
End: 2025-03-10T10:37:32.000Z
Location: BrightTALK
Rating: 0

Learn from two insider experts who will demo how a customer portal can help you serve more customers using fewer resources.

In today’s digital-first world, your customers expect to find answers to their issues online. When they can’t, they contact you directly—or they leave. Either way, this can be inefficient and costly.

With a modern customer portal, you can provide your customers with what they need while optimising the resources you already have.

A customer portal can make your customers and service teams more efficient by:
 - Streamlining customer onboarding and simplifying processes for your team.
 - Empowering users to accomplish more on their own with self-service.
 - Making answers easier to find with better search and personalisation.
 - Ensuring a seamless experience by connecting services, information, and systems.
 - Equipping your teams with intuitive tools that help keep your portal current.

If you’re serious about improving the way you serve your customers, watch the webinar now for a deeper look at these five building blocks as well as real-world examples of how customer portals allow you to do more with less.

5 Ways to Serve Your Customers More Efficiently - Using a Customer Portal

The interest in AI has continued to gain steam in recent years, especially since ChatGPT's launch in 2022. For many businesses, however, leveraging AI can feel daunting. So what exactly is AI, and how can it bring you real business value?


In this webinar, industry experts from Liferay Mike MacAuley and Patrick van Blarcum talk about their AI journey and how they've seen firsthand the possible benefits for enterprises of implementing AI in the context of Digital Experience Platforms.


Discover how to adopt a proactive, transformative AI strategy by learning:
AI terminology and concepts
How to integrate AI into your business
Practical use cases for AI

DXP & AI: From Hype to Business Value

Enterprise Applications

Enteprise AI

Digital Experience

Digital Experience Platform

Artificial Intelligence

AI in Digital Experience

Digital Transformation

AI in DXP

Application Management

Join thousands of engaged IT professionals in the application management community on BrightTALK. Interact with your peers in relevant webinars and videos on the latest trends and best practices for application lifecycle management, application performance management and application development.

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

DXP & AI: From Hype to Business Value

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