Transforming Legacy Insurance by Effectively Converging Business and Technology - HFS Unfiltered Stories with Sutherland

Explore the ways to break silos, leverage AI, and build future-ready workforces for driving legacy transformation in insurance. Watch now! Discover actionable insights from the webcast featuring Reetika Fleming of HFS Research and Vijay Pahuja, Senior Vice President and Global Head of Insurance of Sutherland, as they discuss the key points from HFS highlight report and delve into innovative strategies for legacy transformation in the insurance industry. Key Takeaways for Industry Leaders: • Overcoming Legacy Challenges: Address barriers such as outdated technologies, data silos, and integration-related complexities with a strategic focus on cost and risk reduction. • A Blueprint for Transformation: Unlock success with a perfect blend of a strong process and operations foundation, robust data management strategies, digital and cloud engineering expertise supported by proprietary AI-enabled products, and a strong customer experience core. • The Role of Cultural Change: Harness the potential of cutting-edge technologies like AI and Generative AI while fostering cultural evolution. Attract and empower younger, more diverse talent to lead the charge in driving transformative change. • Building a Future-Ready Workforce: Embrace diverse, tech-savvy talent to shape a collaborative and innovative culture for long-term success. • Case Study Insights: Explore a real-world example of a transformation initiative, which included integrating six legacy claims systems into one unified platform, delivered bycombining AI, automation, and human-centric design for superior outcomes. Don’t miss this opportunity to learn from Sutherland’s industry expert to successfully drive your legacy transformation projects.