Name: Transform customer engagement with Google AI to delight customers
Start: 2024-11-25T19:53:00Z
End: 2024-11-25T19:53:09.000Z
Location: BrightTALK
Rating: 0

Learn how to bring AI to real-world experiences quickly, efficiently, and responsibly, powered by Google's most advanced technology and models. Explore tools from Google Cloud that make it easier for developers to build with AI and new AI-powered experiences across our cloud portfolio. Powered by AI, uplevel customer service, enhance employee productivity, automate business processes, and more. 

Join Gabriel Doss, Manager at Google.org to explore how six inspiring organizations are driving positive social change using generative AI. This webinar will explore how Google technology enables nonprofits around the world to tackle critical work across education, sustainability, misinformation, and more.

AI for Social Good

Generative AI can transform the way we work, but only if we can trust its output. Large language models, knowledge frozen in time, lack access to the latest information and your internal data, limiting their real-world effectiveness and ability to provide up-to-date and relevant responses. Learn how to overcome these limitations and make large language models work for your business by grounding them in your enterprise truth - your trusted data, applications, and the latest  knowledge from the internet.

Grounding generative AI in enterprise truth for real-world impact

In the world of AI, Google's Gemini has emerged as a game-changer. This session will explore how workplace apps like Box are leveraging Google’s latest large language models to build the next generation of intelligent content management solutions.

How Box is unleashing intelligent content management with Gemini

AI's buzz is often consumed by "model myopia.” But its real advantage is in a curated collection of AI models tailored on your enterprise’s unique expertise. Google Cloud’s Vertex AI is your AI factory to establish your own AI model hub – irrespective of your expertise or use case. Join us to learn how to tailor AI models with enterprise-grade controls and cultivate a hub of curated models.

The platform advantage: Choice of over 160 AI models, connected to your data, on a comprehensive AI platform

AI is poised to improve our jobs and lives, perhaps none more so than what created it, software development. We will look at how AI and Gemini Code Assist disrupt onboarding, coding, and the broader ecosystem of the software developer lifecycle. Explore Google Cloud's vision for today and the future.

Enterprise-ready AI code development with Gemini Code Assist

On the cusp of an organic evolution where generative AI is shifting from inspiring prototypes to driving measurable business value, learn how Google Cloud is leading this change. We'll share innovations that make it easier for you to access your preferred models, customize them to your unique needs, and deploy them seamlessly with enterprise-grade controls.

From inspiration to impact: What’s next for generative AI on Google Cloud?

Explore cutting-edge AI products and features from Google Cloud and how you can accelerate AI driven business results. Join our product management leadership for an invitation-only Vertex AI Roadmap session. Learn about our product strategy, recent Gemini advancements, product updates, and ongoing areas of investment.

Unlock Innovation with Vertex AI

In the fast-paced world of customer experience, AI is the key to unlocking extraordinary results. Join us for an exclusive webinar where we'll explore how Google Cloud's AI solutions can help you:

• Create personalized campaigns, generate compelling content, and drive conversions with AI-powered tools
• Enhance agent productivity, improve self-service options, and deliver faster, more effective support

Elevate Every Experience: AI solutions for marketing, support, and beyond

Generative AI is revolutionizing the way businesses function. But how can leaders measure the ROI of this ever-evolving technology? Join us to learn the proven strategies and quick wins that drive immediate value and pave the way for future breakthroughs. We'll discuss: 

• How to prioritize today's effective use cases
• How to manage the nuance of measurement
• How to create your own roadmap to generative AI ROI

How to build your optimal gen AI roadmap for ROI

Gemini at Work

Companies are improving customer experience and lowering costs with Google AI. Come for a demo of our end-to-end customer engagement application that provides conversational AI agents for self-service, agent assistance, and operational insights. Learn how you can achieve the same business impact our customers are realizing.

Transform customer engagement with Google AI to delight customers

Artificial Intelligence

Customer Experience

Generative AI

Conversational AI

Conversational Intelligence

Customer Care

Business Intelligence

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

The application development community features top thought leadership focusing on optimal practices in software development, SDLC methodology, mobile app development and application development platforms and tools. Join top software engineers and coders as they cover emerging trends in everything from enterprise app development to developing for mobile platforms such as Android and iOS.

Application Development

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

Practicing business intelligence allows your company to transform raw data into sets of insights for targeted business growth. The business intelligence and analytics community on BrightTALK is made up of thousands of data scientists, database administrators, business analysts and other data professionals. Find relevant webinars and videos on business analytics, business intelligence, data analysis and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Business Intelligence and Analytics

Join thousands of engaged IT professionals in the application management community on BrightTALK. Interact with your peers in relevant webinars and videos on the latest trends and best practices for application lifecycle management, application performance management and application development.

Application Management

The IT project management community on BrightTALK includes thousands of IT project and portfolio management professionals. Find relevant webinars and videos on agile methodologies, scrum strategy, project management processes and more. Attend live webinars or view on demand content presented by recognized thought leaders in the IT project management industry.

IT Project Management

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Big Data and Data Management

Get powerful marketing data and analytics insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the analytics that quantify your investments.

Data and Analytics

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

Get powerful emerging technology insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on technologies like 3D printing, pervasive robotics, natural interfaces, connected everything and cognitive systems.

Emerging Technologies

The research and development community on BrightTALK brings together leading professionals in healthcare, technology and manufacturing to present on current topics in their fields. From big data in healthcare to online forensics training and medical research practices, the community is an exceptional resource for those looking to expand their knowledge. Be part of the conversation by joining the community and participating in interactive live webinars.

Transform customer engagement with Google AI to delight customers

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