Staffing to serve billions: Compass Group's hiring transformation with AI.

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Presented by

Josh Bersin, Founder of the Josh Bersin Company. Shay Johnson, VP of HR Partnerships at Compass Group. Stella Ioannidou, Senior Researcher at The Josh Bersin Company.

About this talk

Industry expert Josh Bersin, head researcher Stella Ioannidou, and VP of HR Partnerships Shay Johnson from Compass Group explore the latest Bersin report, "Staffing to Feed Billions," highlighting the transformative impact of AI on Compass Group's talent acquisition. Operating in over 45 countries and serving 5.5 billion meals annually to more than 55,000 clients, Compass Group demonstrates the power of efficiency in hiring. With a small team of just 20 recruiters, they make 160,000 annual hires in the US —equating to 8,000 hires per recruiter. Not only have they seen immediate improvements in key metrics, but their focus on long-term impact includes standardizing the candidate experience, fostering professional development for recruiters, and empowering a decentralized model.
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Launched in 2016, Paradox is building the world's leading conversational recruiting software to drive automation with a human touch. Serving global clients with hiring needs across high-volume hourly and high-skilled professional roles, Paradox's Conversational AI assistant Olivia does the work talent teams don't have time for — streamlining tasks like screening, interview scheduling, and more through simple, frictionless mobile, chat, and SMS driven interactions.