Scams are a persistent issue globally. Although, fraud has always been in focus, the losses from scams are out of control. The industry is in a tailspin. The media coverage has deepened. The regulators are increasing their scrutiny to a heightened level.
Scammers are constantly evolving their tactics, taking advantage of new technologies, and exploiting vulnerabilities. For those solving the problem of scams, the success, the predominant types and impact can vary by region, customer demographic, and channel. In this session, we'll discuss the impacts and implications of scams from a customer, financial institution, and Solution provider perspective.