Risk-based Customer Decisioning in the age of AI

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Presented by

Dr Terisa Roberts, Global Solution Lead – Risk Modeling and Decisioning, SAS

About this talk

Today, modern risk management operates in a dynamic world. We observe heightened risks, accelerated digital decisioning and new technologies developing at ground-breaking speed. While generative AI is seen as a golden key with transformative potential in Risk Management and Customer Decisioning, it's important to understand its promise, peril, and practical applications in Risk Management. Key discussion highlights include:- - Real-world machine learning and generative AI applications in Risk Management. - Realized business value, efficiency gains, and productivity uplift. - How paradigms are shifting to implement an AI-driven Enterprise Customer Decisioning strategy.
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SAS is a global leader in AI and analytics software, including industry-specific solutions. SAS helps organizations transform data into trusted decisions faster by providing knowledge in the moments that matter. SAS helps clients across industries address their most critical and complex analytical challenges through SAS Viya, our cloud-native AI, analytic and data management platform. From helping our customers fight fraud and mitigate risks through our fraud, anti-money laundering, security intelligence and risk management solutions, as well as helping drive engagement through our customer intelligence solutions, SAS delivers innovative solutions to enable our customers achieve greater productivity, performance and trustworthiness.