Exploring ServiceNow Service Operations: Building a Strong Foundation
Presented by
Casper Grewal, Deputy CEO, Devoteam Denmark; Scott Gamble, Principal - Global ITSM Leading Practices, ServiceNow.
About this talk
Join us for an in-depth exploration of the fundamentals of ServiceNow Service Operations. This webinar will delve into the essential concepts and strategies for establishing a robust Service Operations framework. Learn about the compelling reasons to build a Service Operations structure and gain valuable insights into successfully implementing it. Whether you're new to ServiceNow or looking to optimise existing processes, this session will provide the guidance needed to elevate your service delivery standards. Discover how to enhance IT operations and drive efficiency within your organisation.
ServiceNow brings ITSM and ITOM together on a single platform: ServiceOps. In cooperation with our partners, we are providing a range of offerings and solutions that can increase visibility, improve the flow of work, and reduce costs. Together, we help our joint customers modernize, automate, and optimize processes.…