AI Journey to Discovery: Real-World Stories of Achieving IT Mastery

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Presented by

Stela Udovicic, Jason Rush, Chas Eddingfield

About this talk

What if you could prevent 1000 potential outages with AI? Improve service health by more than 75%? Use machine learning and automation to help your IT team sleep better? Watch the webinar to learn from your peers and IT pros about the transformative power of AIOps, observability and BMC Helix Discovery. Whether you're an IT director, DevOps manager, or an SRE, this session offers practical insights that will help you improve your operations. During the session we shared: • How the internal BMC DevOps and SRE team transitioned from chasing issues to preventing incidents with observability, generative, causal, and predictive AI. • How one BMC customer achieved comprehensive visibility across its IT environment while reducing downtime. • Discover how ServiceOps fosters collaboration between IT teams to drive better efficiency and innovation. Take advantage of this opportunity to gain actionable insights and stay ahead in the rapidly evolving adoption of AI in IT operations management. Watch now!
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BMC was founded on a deeply felt principle: help customers maximize their technology and drive better business outcomes. We do that by connecting and optimizing digital operations to create an AI-powered engine for continuous innovation.