Are you in the IT industry and considering a switch from Microsoft Unified Support to a third-party provider? Join us for an in-depth webinar where top industry experts delve into the critical aspects of this transition. Gain valuable insights from leaders who have successfully navigated this change and discover how it can benefit your organization.
Featured Speakers:
- Mike Jones, VP of Product Development at US Cloud: Offers a comprehensive overview of the advantages US Cloud brings over traditional Microsoft support.
- Bob Love, Director of IT at Bottom Line: Shares firsthand experiences on the challenges faced and the substantial improvements realized after making the switch.
- Geoff Stone, IT Services Cluster Owner-CC at Dormakaba: Discusses the strategic decision-making process and criteria used to select US Cloud.
- John K. Waters, Editor in Chief at Redmondmag.com: Provides an industry-wide perspective on the evolving support landscape and the trend towards third-party providers.
What You'll Learn:
- aImpact of Changes in Microsoft's Support Model: Understand how recent changes may affect your organization and why it might be time to explore alternatives.
- Key Pain Points Leading to the Switch: Identify common challenges with Microsoft Unified Support and how third-party providers address these issues.
- Real Client Experiences and Testimonials: Hear success stories from organizations that have transitioned to US Cloud.
- Criteria for Selecting a Third-Party Support Provider: Learn the essential factors for evaluating third-party support options.
- Strategies for a Seamless Transition: Get practical tips for making a smooth and efficient transition to a new support provider, minimizing disruptions.