Gar Mac Críosta, digital advisor to the CIO office at Ireland's Health Service Executive (HSE), shares how he and his team successfully ran stakeholder management within one of the world's biggest healthcare systems in pursuit of delivering better health and social services for the people of Ireland.
On 14 May 2021, HSE was hit with one of the world's most significant cyberattacks. Everything went dark and the entire organization had to rebuild their infrastructure, figuring out what they needed to know, what they actually knew, and what they wished they knew. Gar discussed that journey, what they learned from it and what other organizations should take away from it.