Vbrick is the leading cloud-native, AI-driven enterprise video platform (EVP). From live and on-demand video streaming to content management and robust analytics, we’ve got you covered. Learn how our EVP can help your enterprise streamline business processes, improve customer and employee experiences, and drive organizational success. 

Video is everywhere in our personal lives, but often missing from the critical business applications we use every day. To truly deliver value within the enterprise, video needs to be where the work gets done – and that is in ServiceNow. Together, Vbrick and ServiceNow put AI to work to get the right video to the right people at the right time, all within ServiceNow. In this video, captured at ServiceNow Knowledge 24, Vbrick CEO, Paul Sparta, illustrates how intelligent video, when seamlessly connected to core systems using AI, unleashes new efficiencies and value for organizations. When video content is more accessible, work becomes simpler, resolutions are reached faster, and both employees and customers are more satisfied.

The Transformational Power of Intelligent Video Across the Enterprise

Confidently engage, empower, and transform your modern enterprise with video, knowing your investments are fully protected with Vbrick’s end-to-end enterprise security in the cloud.

Protect Your Video Content With Best-in-Class Security

Learn how one of the world’s largest payment services companies leverages video to engage customers, employees, and partners at scale.

Elevating Engagement: A Financial Services Giant's Journey with Enterprise Video

When integrated with ServiceNow, Vbrick's enterprise video platform allows IT service management agents to efficiently resolve tickets by providing automatically curated, relevant video content. Vbrick's AI integration surfaces videos from Vbrick's libraries that help explain the issue, show step-by-step solutions, and provide preventative guidance. Agents can view, search, and ask questions about videos without leaving the ServiceNow interface. This intelligent use of knowledge-based video dramatically improves support efficiency, resolution times, and end-user satisfaction.

Supercharge IT Service Management (ITSM) with Intelligent Video

With the Vbrick Enterprise Video Platform (EVP) you can produce, capture, manage, enrich and distribute live and on-demand video content – all with a single, secure, cloud-based tool. See why Vbrick is the leading EVP trusted by the world’s largest brands. Learn more at https://vbrick.com/enterprise-video-platform/

Why you Need Video Purpose-Built for the Enterprise

Vbrick’s enterprise video platform (EVP) taps into the power of AI to help organizations automate tasks, simplify processes, and ensure everyone in your organization gets the insights they need.

Unleash the Power of AI to Manage your Enterprise’s Video Content at Scale

Vbrick’s chairman and CEO, Paul Sparta, sits down with analyst, Steve Vonder Haar, to discuss the company's partnership with ServiceNow and shares insight on how AI is going to help companies to better manage their growing video archives.

Using AI to better manage growing video content libraries

From virtual client events, to highly sensitive R&D recordings, to large-scale trainings, video use and storage needs are skyrocketing at this global financial firm. With a massive video infrastructure built on Vbrick’s cloud-native platform, the company has embraced a unified, secure approach for managing video content to meet a host of evolving data protection and regulatory compliance requirements. As of August of 2023, this long-time Vbrick customer’s video library featured hundreds of thousands of on-demand video assets equaling an astounding 576 terabytes of data and counting, as they continue to expand their video library at a rate of six terabytes per week!

Case Study: FinServ Giant Stores 576 TB of Video Data with Compliance Confidence

Work has changed significantly over the past 20 years. People previously worked in offices and communicated using phones, but now work often happens remotely. Video conferencing has become ubiquitous, from company town halls to daily standups. However, many organizations are not utilizing video to its full potential as it can be complex to manage, distribute, and secure. By integrating the video platform Vbrick with the workflow platform ServiceNow, valuable video content can be intelligently and securely delivered to the right people at the right time within their existing work processes in ServiceNow. This allows issues to be resolved faster, policies to be communicated more effectively, and skills to be developed through on-demand training videos. Process efficiency, knowledge sharing, employee experience, and ROI can all increase by unleashing the full power of video through the combined capabilities of Vbrick and ServiceNow.

Enhance Business Processes & Improve Employee Experiences

Produce more engaging events - whether it's a high-stakes CEO town hall or a quarterly department update. With Producer you can remotely capture, produce, and distribute studio-quality video directly from your browser. Producer is native to the Vbrick Enterprise Video Platform and requires no third-party hardware or software. With a built-in AI toolset, Vbrick’s platform can automatically generate subtitles in 48 different languages and create AI transcripts that users can search with keywords to find specific sections.

Learn more at www.vbrick.com/producer

Create Studio Broadcasts in Your Browser

Vbrick’s video integration for ServiceNow makes it possible to easily embed Vbrick-hosted videos in ServiceNow apps, pages, and portals – with end-to-end security and compliance. Learn more at https://vbrick.com/servicenow/

Embed Secure Vbrick-hosted Video in ServiceNow

An eCDN is a flexible, secure, and scalable solution that efficiently distributes video traffic on a private network. But no two networks are the same, which is why multiple eCDN technologies are often needed when deploying a solution that’s right for your enterprise. Vbrick offers two eCDN solutions: Vbrick Ramp and Vbrick Distribution. Each meets a range of network and security requirements with multiple modalities included. Learn more at https://vbrick.com/vbrick-ecdn-solutions/

Vbrick eCDN Solutions

Companies can leverage Vbrick’s video integration with ServiceNow Employee Center Pro to enhance employee experiences in many ways. Learn how video can be used in Employee Center Pro to streamline new hire onboarding, enhance executive communications, simplify training, increase self-service opportunities, and more.

Engage Employees with Video-Enabled ServiceNow Employee Center Pro

Video Strategy

servicenow

video streaming

Employee Engagement

Employee Experience

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Engage Employees with Video-Enabled ServiceNow Employee Center Pro

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