Name: How Classy Llama Slashed IT Support Tickets by 50% with AI-driven iPaaS
Start: 2023-11-08T18:00:00Z
End: 2023-11-08T18:00:49.000Z
Location: BrightTALK
Rating: 5

Celigo is the leading AI-driven integration-platform-as-a-service (iPaaS). At Celigo, we understand the evolving market and believe integration should be accessible to everyone in your organization. Our platform is built for both the line-of-business user and technical teams, promoting automation at every level of the business and enabling growth and innovation at scale.

Poor quality integrations and manual, error-prone processes between Shopify and NetSuite result in many operational inefficiencies. These inefficiencies will negatively impact post-checkout shopper experiences and cost your organization thousands of dollars annually.

During this event, Celigo integration and automation experts will demonstrate how you can drive operational excellence by automating critical ecommerce business processes such as order management, fulfillment and accounting through Shopify and NetSuite integration.

You will learn:
1. Benefits of integrating Shopify and NetSuite with Celigo
2. How to get a quick start with Celigo’s Shopify - NetSuite Integration App
3. How to optimize your Shopify order management operations through automation
4. How to automatically reconcile payouts from Shopify and third-party payment gateways

Drive operational excellence with Shopify and NetSuite integration

Selling on Amazon enables ecommerce businesses to reach new customers and generate new revenue streams. However, delivering exceptional shopper experiences is critical for driving new and repeat sales on Amazon, while standing out from the competition. Therefore, businesses must focus on providing flawless customer experiences through fully automated processes.

Mid-market and enterprise brands and retailers, can leverage integration to fully automate business processes between Amazon and NetSuite. The right integration will ensure streamlined order management, efficient fulfillment, and effective product data management, delivering consistent shopper experiences and supporting scalable growth. 

Join us to discover best practices and actionable insights on achieving operational excellence with Amazon and NetSuite integration.

In this webinar, you’ll learn:

Benefits of integrating Amazon and NetSuite with Celigo

How to get a quick start with Celigo’s Amazon - NetSuite Integration App

How to optimize your Amazon operations through automation

How to automatically fulfill Amazon sales orders via 3PL

Sell more on Amazon with NetSuite Integration

In today’s fast-paced business environment, seamless integration between sales and finance systems is not just a convenience—it's a necessity. Integrating Salesforce with your ERP system can transform your operations, by accelerating sales close, improving financial data accuracy, and enhancing overall efficiency. 

In this concise 30-minutes demonstration, we will cover:

- The Need for Integration: How the disconnection between sales and finance often leads to reporting delays, financial data inconsistencies, and opportunities for human error.
Transformation in Quote to Cash Automation: Learn how in recent years, advancements in quote to cash automation have empowered companies to accelerate their end-to-end sales processes.
- Available Integration Options: Explore the available integration options, and how modern, intelligent business process automation can elevate your sales & finance success.
- Live Demonstration: See a live demo of Celigo’s prebuilt apps and templates, and how you can synchronize customer data, sales orders, invoices, and inventory between Salesforce and ERP systems in real-time.

This session is designed for finance professionals, SaaS admins, operations managers, and business leaders looking to leverage Celigo for streamlined, secure, and scalable business process automation. Join us to see how Celigo can transform your sales and finance operations into a cohesive, efficient unit.

Improving sales and finance efficiency by integrating Salesforce & your ERP

Discover the power of Celigo's iPaaS platform in this concise 30-minute demonstration. We'll cover key features and capabilities teams need to accelerate integration projects including:

- AI-Assisted Flow Design: Explore how artificial intelligence simplifies the creation and management of integration flows, reducing the need for extensive coding while enhancing functionality.
- Security, Governance, and Collaboration: Learn about our comprehensive user access controls and audit tools to ensure data security and control without stifling innovation in business teams.
- Pre-Built Integrations: Take advantage of our extensive library of ready-to-use integrations that connect popular applications quickly and seamlessly.
- Developer Tools: Get a closer look at the customization options, debugging and version control tools available for developers to deliver robust integrations.
- AI-Powered Error Management: See how AI enhances our platform's ability to predict and resolve errors, minimizing downtime and maintaining smooth operations.

This session is designed for IT professionals, SaaS admins, operations managers, and business leaders looking to leverage Celigo for streamlined, secure, and scalable business process automation. Join us to see how Celigo can transform your integration strategy to drive operational efficiency and improved customer experiences.

Transform your integrations: Discover Celigo's iPaaS Platform in just 30 minutes

Join our exclusive webinar to discover how Celigo is revolutionizing iPaaS with AI. Dive into an engaging session where we'll showcase how AI empowers both novice and experienced builders by streamlining the development process, providing tailored guidance, and suggesting smart optimizations. Learn about our innovative approach to bridging the gap between IT and Line of Business (LOB) users, enabling smooth transitions and enhancing collaboration throughout the organization. We will also discuss how our AI-driven error management system that intelligently categorizes and resolves errors, is leading the way towards fully autonomous integrations.

This enlightening discussion will be led by Matt Graney, Chief Product Officer, and Kim Loughead, Vice President of Product Marketing. Don't miss your chance to explore the future of iPaaS, where AI turns technical challenges into avenues for innovation, empowering users to execute their visions with greater confidence and precision.

Transforming iPaaS with AI- Special edition platform webinar

Hey there! Want to stay ahead of the curve for 2024? Join our lively conversation where we'll dive deep into the latest integration trends and predictions. Our webinar is based on a recent report by Forrester Consulting, which evaluates companies' evolving integration strategies post-COVID-19. Dave Wallen from Celigo and Adam Dennison from The Channel Company will lead the discussion, sharing and analyzing insightful recommendations.

During the webinar, we'll be chatting about:
*SaaS integration challenges,
*Adoption of integration technology,
*Bridging Business and IT.

We’ll share practical recommendations for managing SaaS sprawl, boosting IT-Business collaboration, and much more! Are you ready to prepare for the future with us and gain valuable insights to propel your business forward?

Unraveling the Future: Your Guide to Mastering Integration Trends in 2024

Ember Technologies provides smart mugs through multiple digital storefronts, marketplaces, and over 10,000 retail stores in 27 countries worldwide. Growing at a rate of 100% year-over-year and serving global markets, the company needed an operational infrastructure that could quickly scale and handle its new business requirements as it continued to grow.

Join Zach Horton, director of logistics, supply, and demand planning at Ember Technologies; Ebru Saglam, principal product marketing manager at Celigo; and Maia Jenkins, CGT/RIS editor, as Horton shares his experiences from their growth journey, and learn how they built a future-proof global e-commerce business through integration. 

During this webinar, we’ll discuss:
1. Challenges of operating a multichannel global business
2. The investments Ember Technologies has made to future-proof their business
3. The steps they took to scale operations and save on operational costs

How Ember Technologies Is Building a Future-Proof Global Ecommerce Business

It's vital to implement an integration solution that can scale beyond current requirements. Choosing an integration solution is imperative to scalability and future-proofing your business. So, what's the best option for you? We brought in OZNaturals to tell you how they selected their integration solution. 

We'll cover the following:
- Vendor provided native integrations
- Point to point integrations
- Workflow Automation Tools vs. Integration Platform as a Service (iPaaS)
- Traditional iPaaS vs. Advanced iPaaS

We will cover the basics of these integration options, while evaluating challenges and benefits for each one so you can make the right choice for you.

Why iPaaS: How OZNaturals Selected their Integration Strategy

In an era defined by unprecedented challenges and evolving consumer behaviors, optimizing and streamlining supply chain management has never been more critical. 

Join us as we explore cutting-edge integration strategies for IT, supply chain, and operational leaders with a focus on efficiently managing orders, suppliers, 3PLs, inventory and more. We will uncover the art of seamlessly connecting the dots for automated business processes.

Discover how to gain real-time inventory visibility across channels and the art of managing multi-channel inventory through strategic tactics. Explore the intricacies of dropshipping management and uncover effective techniques for collaboration with suppliers, even in a rapidly changing landscape.

Chris Bidleman, Director of Solution Architects at Celigo, a thought leader with over 30 years experience in supply chain innovation and integration, and Ebru Saglam, Principal Product Marketing Manager at Celigo will provide actionable insights and best practices for leveraging technology to enhance your supply chain operations. In this session, you will learn:

● How to successfully navigate supply chain complexities
● How to optimize your supply chain through integration to drive efficiency and agility
● Proven strategies and best practices for integration-driven automation

Efficient Supply Chain Management: The Power of Integration-Driven Automation

Classy Llama is a full-service ecommerce agency that assists prominent brands like Adobe, American Leather, and X-chair with custom ecommerce solutions. From website builds to ecommerce support, security services, and digital marketing strategy, Classy Llama helps ecommerce companies build, grow, and optimize their operations.


Classy Llama's  IT operations experienced several challenges with onboarding employees and new clients. Fragmented systems and manual processes made onboarding new users and clients time-consuming, requiring hours of manual labor. This resulted in extensive delays, bottlenecks, and a highly inefficient and costly process.


Join Celigo and Rob Tull, the CIO of Classy Llama, to learn how integration-driven automation helped them reduce their onboarding process from hours to minutes, resulting in a 50% reduction of IT support tickets. Find out how this massive time saving has allowed Rob to refocus a significant portion of his time on operational strategy and client success.

How Classy Llama Slashed IT Support Tickets by 50% with AI-driven iPaaS

IT Service Desk

IT Operations

Service Desk

Help Desk

Ecommerce

Artificial Intelligence

IT Automation

Operational Efficiency

Onboarding

Provisioning

Get powerful e-commerce insights to grow your online transaction volume. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the e-commerce strategies and techniques that drive growth.

E-commerce

The marketing community on BrightTALK is made up of thousands of engaged marketing professionals. Find relevant webinars and videos on marketing strategy, branding and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Marketing

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

Join thousands of engaged IT professionals in the application management community on BrightTALK. Interact with your peers in relevant webinars and videos on the latest trends and best practices for application lifecycle management, application performance management and application development.

Application Management

Welcome to the big data and data management community on BrightTALK. Join thousands of data quality engineers, data scientists, database administrators and other professionals to find more information about the hottest topics affecting your data. Subscribe now to learn about efficiently storing, optimizing a complex infrastructure, developing governing policies, ensuring data quality and analyzing data to make better informed decisions. Join the conversation by watching live and on-demand webinars and take the opportunity to interact with top experts and thought leaders in the field.

Big Data and Data Management

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

How Classy Llama Slashed IT Support Tickets by 50% with AI-driven iPaaS

Presented by

About this talk

More from this channel