Stradley Ronon Transforms Knowledge Management to Enhance Customer Value

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Presented by

Sarah Hirebet, Director of Knowledge Management at Stradley Ronon

About this talk

Resistance to change, obsolete technology, security concerns, and outdated information all rank as top challenges associated with establishing effective knowledge management (KM). To circumnavigate these KM barriers, consider learning from those who have previously sewn success. Join Sarah Hirebet (Andrews), Lawyer and KM Leader at Stradley Ronon, for a fascinating look at the firm’s innovative ‘knowledge intranet’ transformation journey. Leveraging a collaborative vendor partnership and an agile, data-driven approach, the firm implemented a modern knowledge sharing solution tailored to their client service culture. Attendees will also gain insights into Stradley's change management efforts and strategic vision for continuous knowledge management improvement to deliver more value to clients.
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