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Build a Future-Proof Business for Your Customers of Tomorrow

Presented by

Lukas Carruthers, Luke Warneminde

About this talk

What does future of work look like? At Zoom, we searched the question by asking ourselves - what do customers of the future look like? Customers of today are already demanding frictionless and personalised experiences from their products and services. As engagement channels continue to evolve, customer experience of tomorrow will inevitably become channel-less. This means that your employees will need to catch customers of tomorrow of any channels your customer chooses, and seamlessly switch from one to another during one single interaction to better serve and support customers. Join this exclusive live session to learn how Zoom AI-enabled platform can help you start your transformation journey to build the future proof businesses which will empower your employees and delight your customers.
Zoom APAC

Zoom APAC

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