Product development guided by insights

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Presented by

Jessica Mills, Wilson Leung

About this talk

A great product vision comes from knowing what your customers need. But when customer insights are stuck in siloed systems with disparate owners, sometimes, product teams struggle to collect and interpret their feedback. When teams can’t tie the voice of the customer to product development, they wind up prioritizing the wrong initiatives, making decisions ad hoc, and doing duplicative work across the organization.
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