Investigations Best Practices Episode 2: Interviewing the Implicated Employee

Interviews can be one of the toughest tasks for an investigator, especially when you are questioning the employee who's been accused of wrongdoing. You need to make sure they're worth your time, so you want to gather as much useful information as possible, but you also need to avoid biases and coercive interviewing tactics. In this module, Meric Bloch, Principal at Winter Investigations, will focus on the techniques needed for interviewing the employee under investigation, how to obtain admissions of improper conduct, and what to do when you don’t obtain an admission. This webinar will cover the following key topics: • The psychology of employee wrongdoing and how this is rationalized • How to encourage an employee to admit improper conduct by developing a theme to place the wrongdoing in context • Techniques to focus on the elements of the policy violation rather than seeking a confession during an interview After watching this webinar, attendees will be able to: • Identify the ways an employee rationalizes their misconduct so that they are comfortable with improper conduct • Understand why empathy and understanding are effective ways to obtain admissions of improper conduct, and that accusatory questions do not achieve the desired results • Consider what information they need to gather from the interview to prove or disprove the misconduct so that employee interviews are focused and efficient This webinar is episode two of Meric Bloch’s Investigations Best Practices series with Case IQ. Check out the series page to register for and watch for the other sessions, too!