Name: Tips to Prioritize Client Relationships and Strengthen Recurring Revenue
Start: 2023-10-31T16:28:00Z
End: 2023-10-31T16:28:33.000Z
Location: BrightTALK
Rating: 0

Top-performing professional services firms must stay agile and embrace continuous transformation to advance in today’s marketplace. But what are their priorities concerning growth and profitability, emerging technologies, and existing and future market challenges?

Subscribe to Deltek's Professional Services Channel for top trends, best practices, and opportunities your firm can take advantage of now and in the future. We sit down with the top thought leaders in the industry and share real-life examples from our network of over 30,000 global customers.

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The latest McKinsey Global Survey on the state of Artificial Intelligence (AI) revealed that 65% of respondents have adopted AI and are using it within their company. However, too many consulting firms focus solely on AI tools to transform the business and not on creating the right team structure to take full advantage of AI’s capabilities and benefits. By shifting focus, organisations can significantly improve project performance.

Join industry leader Marcus Glowasz, Data Coach and Transformation Specialist, as he shares how consultancies can build a long-term project management strategy by better
enabling teams to use AI tools to improve efficiency and garner insights.

You’ll learn about:
1) Structuring your team correctly to optimise talent and AI skill sets 
2) Using AI to get more out of your data
3) Practical tips to leverage the benefits of technology

The Key to Effective AI Integration for Project Management Success

Getting cross-organisational teams to collaborate and be on the same page is a tough but worthwhile task. If teams are unclear on the mission and what’s in it for them, precious time can be wasted. To succeed, you need everyone rowing in the same direction.

Join Jennifer J. Fondrevay, founder of M&A consultancy Day1 Ready™ for her expertise on how to get teams aligned and working together. Built on her experience leading
and influencing teams to collaborate post-M&A (merger and acquisition) deal, Jennifer will share insights to help you foster knowledge-sharing, team-building, transparency and
collaboration with your clients.

You’ll get insight into:
1) Why people might resist collaborating and how to overcome their fears 
2) Overcoming the “us” vs “them” thinking that can undermine long-term success
3) Positioning your consultancy as a value-add partner

Building a More Collaborative Consultancy

In project-based businesses, your greatest strength lies in your people. But are you leveraging this key resource to its full potential for maximum project success and profitability? Watch this webinar with Dave Hofferberth from SPI Research and Deltek’s Lene Østby, as they discuss resource management strategy and show how Deltek Maconomy can empower your business to be successful in this critical area.

Maximising Profits: The Power of Resource and People Planning

In professional services, success hinges on your greatest asset: your people. Join SPI Research's Dave Hofferberth and Deltek Consulting experts to discover how top-performing firms achieve exceptional results by optimising their resource management strategy. 

Gain actionable insights to:

1) Boost Project Profitability: secrets of high-performing firms revealed.
2) Leverage AI and Emerging Technologies: how to stay ahead.
3) Strike the Perfect Balance: learn when to hire and when to outsource.

Plan to Profit: Optimising Resource Management

Tune in for an engaging fireside chat with Deltek Maconomy customer and partner, VOLI. Hosted by Deltek's Managing Director for the Nordics, this webinar features insights from VOLI's Managing Director and Digital Consultant, Mads Jensen, as they discuss key considerations for choosing a cloud vendor, best practices for a successful cloud ERP implementation, and expert tips to maximise value from day one. If you're planning a move to the Cloud, this is a must-watch webinar!

Cloud Conversations With IT Consultancy Firm Voli's Managing Director

With firms racing to adopt AI, the big question being asked in boardrooms across Europe is how to navigate this revolution effectively, avoiding common pitfalls to reap the rewards.

Let renowned AI strategist Walter Pasquarelli be your guide, providing invaluable insights into optimising the use of generative AI by showcasing how to perfect the core
methodology.

What we will cover in just under 45 minutes:
1) Aligning AI to Your Business Strategy
2) Building an AI Culture 
3) Real World Use Cases and Learnings

The C Suite's Guide to Generative AI

Join our interview with Dave Hofferberth, the 'godfather of professional services automation’ and visionary behind the annual SPI
Professional Services Benchmark Report.

Dave will illuminate pivotal trends impacting the European professional services market and unveil his actionable strategies.

Here’s a glimpse of what you can expect:
1) Rapid Insights: Fresh insights from a comprehensive survey involving 500+ professional services organisations.
2) Swift Strategic Moves: Accelerate your operations, financial performance, and project management towards peak performance.
3) Profitable Service Acceleration: Tactical approaches to refine your service delivery model, fostering growth and maximising profitability

Accelerate Success: 2024 SPI Benchmark Insights Unleashed

Embark on a transformative journey to elevate your business performance!
Join us for a virtual fireside chat between Luk Smeyers, Founder of The Visible Authority, and Larry Zeenny, editor -in-chief of Consultancy.org. Two industry experts who have been instrumental in guiding countless European firms towards achieving their growth objectives.

Here’s a glimpse of what you can expect:
1) A review of the trends and challenges impacting European Professional Services today.
2) Defining and implementing KPIs aligned with your strategic business goals.
3) Effective tools for visualising your data and providing stakeholder updates.
4) Balancing quantitative and qualitative KPIs and managing accountability across your business

Prepare to propel your business to new heights with practical tips from two seasoned professionals. Don't just measure success—master it!

Unlocking Business Growth: Mastering KPIs for Professional Services Excellence

Hear from customers about why they chose to partner with Deltek and the benefits they are experiencing from Deltek solutions.

Why Project-Based Businesses Partner with Deltek

A panel of consulting experts had an insightful discussion about the best practices learned in 2023 and the trends that will shape the consulting industry in 2024 and beyond.

2023 Unwrapped: A Year-End Review of Consulting Challenges & 2024 Opportunities

Want to learn how to leverage Artificial Intelligence (AI) tools to streamline workflows, optimise resources, and deliver better client outcomes? AI strategist Walter Pasquarelli demos four generative AI tools that project-based businesses are already taking advantage of. 

Here's a glimpse of what you can expect:

• Explore how generative AI can enhance collaboration, communication, and unleash creativity.
• Gain insights into existing and emerging regulations that govern AI tools.
• A live demo of four generative AI tools for professional services.

This session is designed to equip you with the knowledge and skills to confidently navigate the world of generative AI and understand its unparalleled value to your business.
Seize the chance to be at the forefront of AI innovation and empower your team with the tools and strategies needed for project success.

Tinker, Test, Scale: AI Tools for Project Success

A panel-based webinar for leaders within project-based professional services companies that focuses on strategies to optimize the use of resources and technology to ultimately achieve maximum profitability. Panelists include Gary Simon, Leader of the Modern Finance Forum on LinkedIn, Patrick Moore, PMO/Project Manager at Malone Engineering Group and Bjørn Tore Aurlien, Senior Director at PSA Consulting. 

*By viewing Deltek’s content or by subscribing to this channel, you confirm that Deltek may contact you with additional information regarding its products and services.

How to Power Project Profitability in a Digital World

The journey to a successful merger and acquisition (M&A) rests on the alignment and preparation of all teams in the business. Is there a hack to navigating this process, and once the deal is done, what comes next?

A panel of industry insiders from Publicis, OPEN and global M&A advisory firm, Equiteq share key learnings to help your organisation optimise value, close the deal and navigate the new landscape post merger or acquisition.

What you will learn:

• Timing is everything: what are the mistakes vs. the benefits
• How to create and optimise your value proposition
• Key business, financial, and legal issues to prepare for

Maximise M&A Value Creation: The Insiders' View

Top-performing professional services firms stay agile and embrace continuous transformation to advance in today’s marketplace. But what are their priorities concerning growth and profitability, emerging technologies, and existing and future market challenges?

Join Deltek and Service Performance Insight to launch our newest industry study, CLARITY. We'll focus on the top trends for European firms and discuss best practices and opportunities your firm can take advantage of now and in the future.

What you will learn:
• What factors fuel growth for the most successful professional services firms
• What to prioritise and how to combat market challenges
• The impact of emerging technologies on your digital transformation journey

Shaping the Future of Professional Services: Industry Study Reveal [Europe]

What will the future of consulting look like? While predicting the future is impossible, staying agile and embracing change is what separates a top-performing firm from the rest. 

We’ve been speaking to consulting leaders in Australia and New Zealand about their most pressing challenges and areas for growth. Hear what your peers have to say about overcoming challenges and seizing opportunities in today’s complex consulting industry. 

Watch and discover: 
• What ANZ consulting firms are doing to combat challenges in the industry 
• Bright spots in today’s market to take advantage of now and in the future 
• Key trends in technology, business strategy, the workforce and business development

The Future of Consulting – What ANZ Firms will be looking at in 2023 & Beyond

For Consulting firms, resources and projects are the lifeblood of the business. Ensuring you can manage these efficiently and effectively enables your competitive advantage, which is vital in today’s environment. Technology can often provide the framework to support that success.
   
In this webinar, leading consulting firm Vendigital discuss how they solved some project-related challenges. They will share some of the lessons learned from the pandemic and reflect on their journey to date with Deltek, highlighting some of the key benefits of implementing a solution that puts their people and projects at the centre of their business.
 
Webinar highlights include: 
• How to deliver outstanding projects on time and on budget
• Benchmark digital strategies of leading consulting firms
• Optimise your team resources through technology
• Why partnering with industry experts speeds up time to success
• How Deltek is helping Consulting firms drive business

Get the Most Out of Your People and Projects [featuring Vendigital]

Economic, environmental, and political challenges drive uncertainty in the consulting industry, and these conditions are unlikely to abate anytime soon. So, what can you do to create efficiencies, fight uncertainty, and stay ahead of the competition? 

Join Kelly Moore of The Hinge Research Institute as she shares the four key advantages outlined in The Hinge Research Institute’s High Growth Study 2023 and how your firm can boost your growth with these plays.

You’ll learn how high growth firms:
1) Acquire and retain high-quality talent by improving corporate culture
2) Invest in sales and marketing, providing larger budgets and a broader role within the firm
3) Implement effective business strategies and adjust as reality changes
4) Gain a digital advantage by utilising technology to track performance

2023 Hinge Report: Secrets for Consultancies to Win in an Uncertain Environment

Managed services recurring revenue has risen over the past five years and now stands at nearly 11%. Top performing consultancies understand that developing strong relationships and retaining clients is critical to offset the costs of finding and implementing new clients.

Join us as award-winning author, leadership expert and founder/CEO Tissa Richards reveals best practices that consultancies can implement to build a solid foundation with clients, leading to increased trust, authority and ultimately revenue.

You’ll gain insight into:
1) Fostering client relationships to optimise recurring revenue
2) The importance of client retention and increasing the lifetime customer value
3) Realigning processes to support the shift towards being more relational in all phases a customer engages with your firm

Tips to Prioritize Client Relationships and Strengthen Recurring Revenue

Professional Services

Client Management

Finance Directors

Digital Transformation

Cloud

Customer Experience

Customer Care

Practicing business intelligence allows your company to transform raw data into sets of insights for targeted business growth. The business intelligence and analytics community on BrightTALK is made up of thousands of data scientists, database administrators, business analysts and other data professionals. Find relevant webinars and videos on business analytics, business intelligence, data analysis and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Business Intelligence and Analytics

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful finance management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

CFO Strategy

Get powerful financial planning and analytics insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge and drive optimal financial performance for your company.

Financial Planning and Analysis

The accounting and finance community on BrightTALK features presentations from leading accountants and finance professionals. The accounting community includes tax planning strategies, QuickBooks webinars and other accounting webinars, while the finance community features presentations on financial capital regulations and forensic data analytics. Join the conversation by attending live financial and accounting presentations and connecting with industry thought leaders.

Finance

Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Tips to Prioritize Client Relationships and Strengthen Recurring Revenue

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