Fix My Problem Before it Starts: Customer Demands at the Edge

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Presented by

Scott Cassidy

About this talk

Edge environments by nature are often in branch or remote offices that have few if any IT staff. As a result, they need remote management capabilities, along with someone to fix problems as they are identified – before they cause disruptions for users. It’s a situation that represents a big opportunity for VAR partners to make the transition to becoming managed service providers (MSPs), performing remote management on behalf of customers. We’ll go through some of the new APC products that enable partners to remotely manage power infrastructure and discuss the Managed Service Program that helps partners develop and monetise managed services.
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Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centres, infrastructure, and industries. APC, a flagship brand of Schneider Electric, provides clean battery backup power, surge protection, and IT physical infrastructure, ensuring data is available — whenever and wherever you need it. With APC products that are connected to Schneider Electric ecosystems, we provide a complete portfolio of data centre solutions, software, and services that are sustainable, resilient, hyper-efficient, and adaptive in the cloud and at the edge.