Name: Stone Brewing Pivoted to Teams & Ribbon SBCs to Work from Home
Start: 2023-03-01T20:27:00Z
End: 2023-03-01T20:27:03.000Z
Location: BrightTALK
Rating: 0

Ribbon offers IP and Optical Networking equipment and secure cloud communications solutions.  Find out more at rbbn.com

Over 80% of commercial Microsoft Office users are regularly using Teams. But at the same time, less than 6% of Teams users are regularly making PSTN calls using Teams Phone. So, why not more?

Getting the most out of your Teams instance requires not only an understanding of the technology but also an understanding of your users and leaders. During this webcast, you’ll learn about the key criteria for success in your Teams phone migration. The session includes a real case study which will shed light on how to overcome common challenges.

Tune in now to discover how your organization can:
- Build consensus related to project success metrics
- Decide when & if you need to integrate existing solutions
- Mix and match PSTN connectivity options

Best Practices for a Successful Teams Phone Migration

Utilities today are focused on the 3-Ds: de-carbonization and the transition to renewable energy; de-centralization of energy resources and infrastructure; and digitalization, with smart systems, grids, and substation modernization.

In addition, the need to integrate IT & OT networks puts the pressure on to increase efficiencies - but it also creates a world of possibilities for next-generation utility, flexible to new telco service offerings and revenue streams.

In this webcast, industry experts will discuss the transition and modernization of legacy TDM networks and how these services can be supported going forward. Tune in now to learn:
- How legacy SCADA and SONET services can coexist with next-generation communications solutions
- How to avoid outages and ensure stability in the face of threats
- How to use defense in depth in your network architecture to maintain happy customers and consistent revenue

Modernizing for the Future with Network Solutions

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.

Ribbon Communications has helped banks, universities, hospitals, and Fortune 5000 companies of all kinds:
      ·  Eliminate nuisance calls that tie up contact center agents, harass hospital patients, and distract busy employees.
      ·  Spot and stop phishing calls
      ·  Mitigate toll-free termination fraud
      ·  Catch employees abusing or stealing telecom services
      ·  Add branding to outbound calls to help customers determine legitimate vs fake calls.

Join us on October 17th for a 45-minute webinar where we share real use cases and real solutions.

Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating

In this webinar, you’ll learn how Microsoft Copilot enables you to remember the key takeaways and action items from any phone call. Gone are the days of taking notes by hand, as Copilot will transcribe your calls, summarize them for you, and can answer specific questions related to each call.

Join Ribbon and Teams guru Kevin Kieller to see the Copilot experience in action and learn how Copilot integrates with Teams Phone to solve your real business problems. This session covers:

- Copilot transcription & call summaries
- The desktop experience vs mobile and desk phone
- Copilot services available during and after a call
- All that legal stuff around recording your calls
- Microsoft Copilot licensing How you get started with Teams Phone

Using Microsoft Copilot Transforms your Phone Calls

Successfully migrating Cisco Unified Communications Manager to Webex Calling requires a proactive approach for PSTN access management and dialplan transition. Key requirements include ensuring reliability and performance of voice traffic as well as maintaining support for local site survivability to ensure resilience. Service providers certified for Cloud Connect for Webex Calling offer a seamless way for organizations to take advantage of the benefits of cloud calling while minimizing risk.
In this webinar we’ll share insights and best practices for migration of Cisco on-premises, and cloud-hosted calling to the cloud and deliver practical guidance to ensure success.

Migrating Your Cisco CUCM to the Cloud

Join Lightwave in collaboration with experts from Ribbon and Dell'Oro Group for an exclusive webinar on the cutting-edge advancements in high-power coherent transceiver technologies. Discover how these innovations are redefining traditional network building blocks and paving the way for new network architectures.

This talk will cover:
• The toolbox of coherent pluggables
• The cost and flexibility tradeoffs of deploying in routers vs. transponders
• The critical role of the Open Line System (OLS)
• Use cases showcasing various architectures
• How to use a unified operations framework for end-to-end service provisioning with full optical path visibility across all architectures

Don't miss this opportunity to stay at the forefront of network evolution and optimize your IP and optical network resources.

Unlocking the Future of IP and Optical Networks

Being a voice service provider is challenging. Many regional and rural service providers are constrained by legacy TDM networks that are expensive to maintain, are well into their late lifecycles, are becoming a burden to administer and manage due to resource shortages and therefore pose risks to their business vitality.

Continuing changes are experienced with vendors and products that seemingly constantly enter and exit the market. Ribbon offers a comprehensive transformation portfolio tailored to regional and rural providers.

Ribbon knows how to converge disparate networks, replace costly legacy switching, and operationalize new environments that meet the requirements of the latest broadband-first business models. And, unlike many competitors, Ribbon understands your market requirements, based on decades of supporting regional and rural providers.

Voice Solutions for Regional & Rural Service Providers

Ribbon’s IP Optical network solutions transports services intelligently according to their performance needs. The solutions are:
Service Aware – Transports services according to their performance needs.
Secure – Protects the network from deliberate or unintended misuse.
Low Code Automatable – Puts automation into the hands of network operators.
Forecast Tolerant – Adapts network resources to changing service demands.
Lowest TCO – Makes the most cost-effective use of IP Optical resources.

Learn more at  https://rbbn.com/middle-mile

The Intelligent Middle Mile

Broadband Aggregation and the Intelligent Middle Mile

Broadband Aggregation

Muse orchestrates your IP and Optical network and can manager 3rd party NEs. 
Get more info - https://ribboncommunications.com/muse

Domain Orchestration - Detailed Demo

Ribbon Learning Enabled Automation Program (LEAP) offers a faster, more efficient, and easier solution that seamlessly automates call flow testing and deploys and upgrades software.
Learn more - https://rbbn.com/leap

LEAP Automated Call Flow Testing

Would you operate a network with zero visibility?
Don’t risk it, visualize your network and get ahead of the storm with Ribbon Analytics.
See more - https://rbbn.com/products/service-provider-products/analytics

Visualize Your Network

Muse Domain Orchestration demo of setting up workflows for IP and Optical Networking

Automation Workflow Demo for IP and Optical Networking

Deploying voice communications over the Internet or using third-party services to host voice subscribers has the potential to create quality, security, and business continuity concerns. Service providers need to take proactive measures to prevent potential issues. Ribbon’s Intelligent Edge™ solutions are deployed at the edge of a customer’s network to give communication service providers a better way to monitor, manage, and secure voice traffic as it enters and exits a provider’s network and/or an end customer’s site.

Join Ribbon experts on June 26th as they discuss all of the below and more:

  - Simple, Cost-effective, and Secure solutions for use with Hosted Cloud Communication Services
  - The Importance of Local Survivability
  - Cutting Edge Cloud-Based Network Management for Traffic Analysis, Routing, and Remediation.
  - Scenarios for Private Network or SD-WAN
  - Options for FXO and FXS ports, LTE WAN backup, and Power over Ethernet.

Securing Your Cloud Voice Communications

With the surge in public funding for rural communities, smart investment in Middle Mile transport can not only enhance your investments in outside plant and access networks but can also provide new sources of revenue, and add OpEx improvements to your CapEx spend.  During this webinar on June 12th, experts from Ribbon will discuss current trends in broadband network design, focusing on the technical and financial benefits of the Intelligent Middle Mile.

Attendees will learn the essential design elements of a typical rural broadband network.  Each element will be discussed in terms of its purpose and economic value to the overall operation.  Specifically, we will focus on how the middle-mile, aka the transport backbone, is uniquely positioned to support scalability and growth.  Additionally,  we’ll cover how the Intelligent Middle Mile can open up new revenue opportunities, whether your customer base is growing or stable.

Jack Breeding, Director – IPO, Rural and Tribal Nations for Ribbon has been operating, designing, and improving communications networks for Telecoms and Utelcos for over 20 years.  His knowledge and expertise allows him to help service providers deploy right-sized solutions with a clear path to Capex and Opex sustainability. Join us to learn more!

Broadband Design: The Intelligent Middle Mile

The pace of technological innovation, user demand, and the sophistication of new applications are all rapidly increasing. Will your network be able to keep up? If you build today, will the network support what your customers will require in 5 years? What about 10 years?

Join us to discuss the latest developments in utilities-based middle-mile architecture and how you can confidently meet tomorrow's requirements. Learn how to create a customized and secure OT network while delivering high-revenue services to premium broadband customers.

Key Takeaways:
    -  Hear how new developments in transport and routing technology will support new and probable future applications
    -  Learn how the middle mile is the logical network allocation for Service Awareness and Advanced Traffic Engineering
    -  Receive an update on recent innovations and economic trends that apply across the industry

Broadband Architecture for the Future

Middle-mile networks span from tens to several thousand kilometers and provide connectivity between last-mile access networks such as FTTH and mobile base stations and the core services and applications. The middle mile is essential for all operators looking to support new services. This can be both Service Providers delivering new revenue-generating services, or Network Operators delivering mission and business-critical services.

This webinar examines the service requirements that drive the new middle mile and the technologies that are required to build a new, service-aware middle mile able to meet these requirements.

Key learnings:
     · The relationship between  service performance and middle-mile architecture
     ·  How a vast array of different service performance needs can be delivered on a single network using a suite of service-aware  IP Optical technologies.
     ·  A practical approach to building a service-aware middle mile

Building An Intelligent Middle Mile

In the second and final part of the workshop, we will dive deeper into the technical solutions for Teams deployments and address any specific issues raised by participants during Part 1 of the workshop. 
 
Some topics to discuss include:
· Connecting multiple sites with centralized routing
· Integrating generations of hardware
· Integrating contact center
· PSTN connectivity & cut-over strategies
· 911/E911

The Nuts and Bolts of Teams Phone Migration - Part 2

When COVID-19 shut down of their offices, Stone Brewing rapidly rolled out Microsoft Teams Direct Routing using a Ribbon SBC, deployed in Azure. The solution enabled employees to take and make business calls from home, assuring they could stay connected to their global base of customers.
Learn more - https://rbbn.com/msteams

Stone Brewing Pivoted to Teams & Ribbon SBCs to Work from Home

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Cloud Communications

Cloud Collaboration

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Stone Brewing Pivoted to Teams & Ribbon SBCs to Work from Home

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