Name: Amgen’s digital transformation journey and how it sets them up for success
Start: 2023-09-28T16:00:00Z
End: 2023-09-28T16:00:39.000Z
Location: BrightTALK
Rating: 5

Systematically manage the technology asset lifecycle to increase utilization, reduce costs, and mitigate asset risk.

Under pressure to further take out technology costs and reduce the risks associated with your assets? It's a team sport. See ways the CIO, Enterprise Architect, and Asset Manager work together to achieve company goals, optimize technology spend, and ensure continuous governance for ongoing success. You'll learn how the ServiceNow platform drives effective collaboration and delivers significant benefits with IT Asset Management (ITAM), Enterprise Architecture (EA), and Strategic Portfolio Management (SPM).

Reducing IT asset costs and risk – it’s a team sport

Explore the capabilities of ServiceNow's Enterprise Asset Management (EAM) solution, designed to address logistics and supply chain management challenges within the U.S. Federal Government. This session is designed for government professionals responsible for optimizing asset management strategies in a variety of environments, from standard to the more challenging. We will examine how ServiceNow EAM can streamline the asset lifecycle, from procurement to warehousing, deployment, maintenance, and disposition.

Key Takeaways:
• Streamlined Warehousing and Strategic Deployment
• Effective Maintenance and Disposition
• Scalability and Adaptability

Join us to redefine your approach to asset management with ServiceNow EAM, embracing efficiency and strategic foresight in federal logistics.

ServiceNow EAM: Transforming Logistics for U.S. Federal Agencies

ServiceNow has been partnering with Agencies over the last decade to improve their resiliency and today with Enterprise Asset Management.

Emergency preparedness is crucial for ensuring the safety and resilience of Agency efforts in the wake of unexpected interruption to the global communities they support including natural disasters, emergencies, and even war-related crisis. Effective Enterprise Asset Management (EAM) plays a vital role in enhancing preparedness efforts by optimizing the utilization of resources and infrastructure. Join us to learn more about how 

ServiceNow can partner with your federal agency’s operations, business decisions and overall agility efforts. Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insight into the real-world application of dependable Enterprise Asset Management. Make the Now platform your partner as you navigate this journey.

Amplifying Emergency Preparedness of Enterprise Asset Management with ServiceNow

In today’s rapidly evolving tech landscape, preparing for and managing the risks associated with AI is crucial. Join our webinar, Effective AI tech asset management and risk mitigation, where ServiceNow experts will discuss essential strategies for applying AI within the context of asset management to prepare for AI efficiencies and the risks when managing technology assets.  

You’ll leave with: 

- Knowledge of how to prepare for AI  
- Risk management processes for technology assets 
- Strategies for maximizing value from AI with your tech assets  
- Don’t miss this opportunity to strengthen your AI knowledge in asset management. Register Now.

Effective AI tech asset management and risk mitigation

Dive into ServiceNow’s transformative approach to Fleet Management in our upcoming Enterprise Asset Management webinar. In this webinar we’ll cover how ServiceNow Enterprise Asset Management combines systems, services, and software to optimize the utilization of assets for better productivity and cost management. Discover how ServiceNow’s workflow capabilities can streamline your Fleet operations, ensuring efficiency and cost-effectiveness across your enterprise.

Key Takeaways:
• Maximize asset utilization while reducing downtime
• Reduce costs associated with maintenance and asset lifecycle management
• Consolidate operational applications with a single technology system, standardized processes across the business

Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insights into maximizing its capabilities for holistic Fleet Management. Don’t miss this opportunity to take your Fleet management processes to the next level with ServiceNow.

Maximizing Fleet Management with ServiceNow

This short, 32-minute webinar explores why you would want to mature your ITAM practice on an intelligent platform for business transformation. And that means consolidating or moving off your point solutions, such as Flexera. You may find yourself, however, clenching your teeth or fists, knowing that such a move won’t be easy. There is a better way with Cask, a ServiceNow Partner.  Cask calls this SAM Shift and it will help you migrate thousands of licenses per hour versus one license every 30 minutes. And once you’ve made the move, our Cask expert gives best practices for giving your ITAM program momentum. Learn more now from our Cask and ServiceNow experts.

Automate your migration from Flexera to ServiceNow

Federal Healthcare Agencies continually plan, acquire, deploy, monitor, and retire assets—including the medical devices, lab equipment, or consumables needed to provide exceptional care, research, and services to citizens across the country. In this medical device webinar, we will explore some of the common challenges healthcare professionals face with asset management, and how Enterprise Asset Management can help improve operations, automate tasks, and more importantly, keep clinicians, lab technicians, and patients happy and in good care.

Key Takeaways:
• How EAM can help medical, and lab workers maximize what assets they have, assets they need, and where the assets are located. 
• Critical maintenance and contract management for medical and lab assets.
• Reducing costs by aligning assets to EOL, EOS dates, and only purchasing what you need. 
• Understanding critical out of the box workflows included with EAM to expedite requests to meet critical deadlines.
• Demonstration of Asset management workspace and critical dashboards.

Medical Device Management with ServiceNow

Software Asset Management (SAM) providers are disappearing or being bought up, new providers are entering the market. This also increases concerns among end users, especially if the future of a tool is unclear, or if it no longer meets increased requirements. Join Rich Gibbons from The ITAM Review and a panel of speakers on Thursday, 16th May 2024 at 4pm BST for a webinar where we’ll discuss with you possible steps to deal with changes that might affect your tech stack in the future. Together, the panel will help your organization:
• Understand the change process
• Explore the reasons behind change
• Define any consequences changes have for your organization
• How to we deal with SAM market changes as a company
• How to successfully implement a strategy for future tech stack planning

ITAM Review: SAM Tool Markets in Motion

In this demo-based session, see how ServiceNow® is helping companies enhance operational efficiency, improve service delivery, and achieve a faster and a more successful transition to the cloud. The ServiceNow platform helps plan, scale, and operate in the cloud in better and safer ways.

Featuring Now Assist for ITOM, Enterprise Architecture Workspace, Strategic Planning Workspace, Cloud Cost Simulator, Cloud Services Catalog, Service Operations Workspace, Cloud Visibility and Observability, Vulnerability Management, & Cloud Cost Management.

Accelerate cloud transformation: Innovate in the face of rising costs

What does it take to be a world class technology organization? The pace of change is accelerating. The remit for the CIO is expanding, reaching into every part of the company. The CIO must drive better business outcomes, deliver business agility, and help their organization deliver against goals. 

In this session, will learn from customers who are successfully transforming digital operations. In addition, get a peek into new ServiceNow® technologies (incl. GenAI) that will help: 

1. Deliver strategic tech initiatives
2. Optimize tech spend
3. Automate & accelerate tech service operations

IT/Cloud Keynote: Customer perspectives on IT strategies to digitally transform

Efficient IT asset management requires tight collaboration between teams and departments. With GenAI-built Now Assist, automate critical tasks such as hardware and software request fulfillment through Virtual Agent. Explore how ServiceNow can improve visibility of the asset estate across software, hardware, and cloud investments, drive collaboration across teams, and bring in c-suite to set goals & define priorities using the Asset Management Executive Dashboard. Learn practical ways your organization can optimize asset costs and maximize utilization with the help of an intelligent platform.

Drive the technology asset lifecycle with AI powered workflows

While we love to celebrate explosive growth at ServiceNow®, to continue scaling, it's critical to watch our margins and costs. But we can't do that without clear visibility of spend. In this session, we'll share how the Now Platform® makes data easily visible so we can assess and build optimization strategies into everyday work. Learn the strategies we're implementing, like using app rationalization, to optimize IT costs every day...not just every so often! See how everything we do is tied directly to our own Now Platform so we can capture the right data and make smart decisions that cut costs.

Now on Now: How we're optimizing costs in IT using the Now Platform

Join Brian Solis, Head of Global Innovation at ServiceNow and friends Allie K. Miller, AI Entrepreneur, Advisor, Investor and Conor Grennan, Head of Generative AI at NYU Stern as they kick off this 5-part series with a lively and empowering session that explores how to shift the digital transformation narrative towards ROI and growth, powered by AI. You’ll hear key learnings and actionable next steps to get you started on your AI-first journey.

Unlocking the Exponential Power of an AI-first Enterprise

Effective management of software and hardware contracts is paramount for organizations seeking to optimize their asset utilization, control costs, and ensure regulatory compliance. 

In this webinar, we’ll dive into the complexities of contract and renewal management and equip you with the knowledge and tools to navigate these challenges successfully. Join ServiceNow and ITAM Review as we dive into the basics of contract and renewal management. Together we will:

 ·      Explore the various stages of contract management from contract creation to negotiations and renewals

·      Unveil the day-to-day contract management challenges hardware and software asset managers face

·      Share best practices to tackle these challenges head-on, helping you mitigate risks tied to non-compliance and unexpected costs

·      Discover how organizations can streamline contract management processes and embed intelligence into their operations

Back to Basics: Contract and renewal management for HAM and SAM

As cloud services become the backbone of digital operations, many organizations struggle to manage cloud costs efficiently. A truly robust cloud cost-management strategy can help provide a way forward to moving resources to cloud and tracking costs. With ServiceNow you can apply cloud cost management and FinOps practices across the entire cloud journey and cut through technical debt to reduce time to value for cloud investments. 

Join Rich Gibbons from ITAM Review and Abhi Roy and Rohan Tyagi from ServiceNow as we learn how successful teams are utilizing ServiceNow’s Cloud Cost Management to: 

- Plan cloud migration by reducing software, cloud, and hardware costs 
- Establish cloud cost management to scale cloud processes 
- Optimize and manage cloud costs across multiple clouds

From Planning to Performance: A Cloud Cost Management Roadmap

Every government agency, military branch, and law enforcement department relies on a range of physical assets, from the supplies and consumables used to provide civilian services to facility systems abroad. While the volume and complexity of enterprise assets used continue to multiply, organizations are stifled by manual processes and workarounds that hinder visibility into the complete asset estate. Dive deeper into some of the common challenges government organizations face managing their physical assets and how ServiceNow Enterprise Asset Management can solve complexity in this arena through automated workflows on a single platform.

Enterprise Asset Management for Government, Military, and Law Enforcement

From aging assets to complex maintenance requirements, asset managers in the manufacturing industry are tasked with ensuring optimal performance while minimizing downtime and mitigating risks, all while working toward improved productivity, lowered maintenance costs, and overall operational performance. Dive into the complexities of managing a diverse range of assets, including operational technology, machinery, equipment, and technological infrastructure within a manufacturing environment. Discover how ServiceNow Enterprise Asset Management can help improve operations and automate day-to-day tasks specific to manufacturing organizations.

Enterprise Asset Management for Manufacturing

Join us for an enlightening session on mastering asset lifecycle management. Managing the end-to-end lifecycle of your IT assets—from software and cloud to hardware and enterprise—is crucial. When you get it right, you yield efficiency, optimize tech investments, and mitigate risks. Discover actionable strategies and insights to elevate your organization's ITAM processes. The webinar, Mastering asset lifecycle management to drive growth, will cover: 

- Comprehensive Lifecycle Management: Techniques to manage all your assets efficiently. 

- Cost Reduction and Risk Mitigation: Best practices to maximize technology investments and minimize risks. 

- Automation and Collaboration: Aligning teams and enhancing collaboration throughout the technology lifecycle. 

Don't miss this opportunity to learn how ServiceNow solutions can help you achieve greater visibility and control over your assets so that you can make more informed decisions and drive growth.

Mastering Asset Lifecycle Management to Drive Growth

Amgen, a global pharmaceutical company, was challenged with customizations and a fragmented, ineffective data model. Their challenges grew larger with scalability, cost and value. In this session, Amgen will discuss how it leveraged the power of the Common Services Data Model (CSDM) along with ITSM, ITAM, APM and HRSD, to deliver enhanced automation with actionable insights, and provide improved decision making and planning. Amgen will share progress in their multi-year plan on adopting new capabilities that will lead them into the next phase of digital modernization.

Amgen’s digital transformation journey and how it sets them up for success

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Amgen’s digital transformation journey and how it sets them up for success

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