Silk hosts Simon Palmer, a leading retail CIO with 25 years of experience in IT transformation and data strategy, most recently heading up the IT and Data teams at Frasers Group, a high-end UK retailer. We asked Simon to discuss in-depth the top 5 things retail CIOs and their teams should take on this year to adapt and thrive in this exciting new world of omnichannel retail.
Simon will go all-in on his top list of priorities and provide actionable advice for IT leaders on the following:
- Leveraging technology as a competitive differentiator
- Get your customer buying habits, inventory, and seasonality data in order
- Balance engineering resources across operations and innovation
- Adopt sustainable automation for more impactful teams and efficiency gains
- Leverage AI to deliver frictionless, fun, simple and relevant shopping experiences
Hear from a retail industry leader on how to drive organizational success through transformative initiatives.