Name: Optimizing Healthcare Document Workflows
Start: 2023-09-21T17:00:00Z
End: 2023-09-21T17:00:50.000Z
Location: BrightTALK
Rating: 5

Concord Technologies moves and manages millions of pages of vital patient information. We help healthcare payers and providers of all sizes increase staff efficiency, improve patient care, and reduce operating costs. We do this by combining our Cloud Fax solution with our advanced AI technologies to automate document processing and remove the need for staff to manually route documents or re-enter the data found in fax documents.

Presenters: 
Shawn Brockman, RN, MBA - Director of Health Strategy and Applications, Concord Technologies
Emily Sokol, MPH - Director of Research, Xtelligent Healthcare Media

What you will learn in this webcast:
The effective communication of data in healthcare has the power to greatly reduce administrative overhead and enable more efficient operations. However, disparate communication methods and shifting technology standards have long hindered payer and provider organizations in optimizing their processes, and the associated administrative burden has persisted. But today, payers and providers alike are increasingly committed to solving this issue, and they’re leveraging digital communication solutions to streamline communication and document-centric processes.

In this webcast, we’ll dive into the results of a vendor-agnostic survey recently conducted by Concord Technologies in partnership with Xtelligent Healthcare Media. This survey was designed to better understand the pain points payer organizations experience with faxing and data communication workflows. The survey also explores ways in which payer organizations across the industry have worked to establish their own best practice solutions to overcome their most common challenges. This webcast will share those insights and take a solutions-focused approach to where the industry goes from here.


Learning objectives:

- Understand the most statistically common pain points in current communication strategies between payer and provider organizations
- Gain insight to how healthcare payers of varying sizes are working to solve these pain points, and where they’re prioritizing focus and energy moving forward
- Understand ways other payer organizations are solving these pain points today, across a wide variety of technological complexities and challenges

Optimizing Digital Communications Strategies for Payer Organizations

Presenters:
Kenneth McAffee - Director of Enterprise Sales, Concord Technologies
Chris Myers - Sr. Vice President of Sales, Concord Technologies

What you will learn in this webinar:

The healthcare industry is dependent on fax to move information across the provider continuum — and that’s not changing any time soon. Continuing to use on-premises fax servers, however, can result in unexpected costs, inefficiency and other operations and patient-care negatives. This webinar will examine the sometimes-hidden hard and soft costs of on-premises fax servers, and explore why cloud fax is an easier, more robust and forward-looking solution.

During this session you will:

- Learn the hidden hard and soft costs of on-premises fax servers  
- See how moving to cloud fax is easier than you think 
- Explore the cost savings realized by using cloud fax

Fax Server VS Cloud Fax - Understanding the True Costs

Managing and processing referrals are common challenges for behavioral health providers. Dozens of pages, often out of order, must quickly be read to assess whether your facility can accept that client. It’s often an inefficient process and can result in lost opportunities.

Concord Care Intake restores order to the process — and more. Watch this on-demand webinar and see how our client, Indiana’s Hendricks Behavioral Hospital is leveraging Concord technology to:

Manage, sort, and assign referrals as they come in, reducing the likelihood of referrals falling through the cracks.
Collaborate more efficiently by allowing team members to triage referrals for clinical evaluation, and to identify and address operational bottlenecks.
Leverage data Insights to inform business decisions and operational changes.
You’ll also hear seven best practices that Hendricks has adopted to get patients placed faster, improve census, and ultimately scale their business.

Referral Management and Intake Optimization

What you'll learn in this webcast:
Managing clinical documents effectively is a vital activity for healthcare organizations. That’s especially true for those participating in a value-based care environment where population health and risk management depend on access to timely and accurate information.

To ensure administrators and clinicians have the latest data, providers are turning to new standards and specifications to further digitize healthcare. Even so, their adoption lags significantly behind traditional solutions that have proven reliable, effective and affordable.

Join Shawn Brockman, RN, MBA, Director of Health Strategy and Applications at Concord Technologies, for a discussion of:

- Tried-and-true solutions for managing clinical documents;
- Why those remain the preferred choice of healthcare organizations; and
- How the path to interoperability is bridging the gaps between old and new.

Coordinating Care and Reimbursement In Today’s Healthcare IT Environment

Join us for an informative webinar, Unlocking the Potential of Cloud Fax with Salesforce Health Cloud Integration. This webinar will be hosted by Kevin Hodak, Director of ISV Business Development at Concord Technologies.

During this webinar, we will explore the power of streamlining document management with Cloud Fax solutions when integrated with Salesforce Health Cloud.

The demonstration will cover:
• How documents can come into the Cloud Fax platform and then to Salesforce Health Cloud
• How documents are processed through the Health Cloud queue
• How customers can use the native Health Cloud filtering capabilities
• How a “push” to Health Cloud can be automated or manually triggered based on the initial triage of documents

Don’t miss this opportunity to learn more about the potential of Cloud Fax services!

Unlocking the Potential of Cloud Fax with Salesforce Health Cloud Integration

Join our upcoming webinar, "Optimizing healthcare document workflows with Concord's intelligent document processing capabilities," hosted by Andre Sublett, Vice President of Software Engineering, Data and Advanced Analytics at Concord Technologies. In this webinar, you will learn how Concord's intelligent document processing capabilities can help you manage the flow of documents coming into your healthcare facility.

Topics Covered:
• How Concord can help manage the flow of documents coming into a healthcare facility
• How you can setup multiple document folders to automatically organize and process incoming documents 
• How you can protect sensitive healthcare data with access controls
• How Concord’s AI can be used to enhance workflows and reduce error prone manual entry
• How Concord integrates with common healthcare systems to look up additional data and facilitate the routing and attachment of documents to healthcare records

Optimizing Healthcare Document Workflows

Optimizing Digital Communications Strategies for Payer Organziations

Artificial intelligence isn’t a whole solution in and of itself. But when designed with the capable hands of medical professionals, the technology can radically transform care delivery, from improving early detection of abnormalities in imagining scans to extracting important health information from unstructured text within clinical notes.

With patient safety a major focal point of healthcare, AI must collaborate with the human experience and intuition to create "augmented intelligence." Augmented Intelligence integrates technology and clinical awareness to arrive at more informed decisions and improve how care is delivered. Understanding the proper relationship between AI and users will be integral to allowing emerging powerful technology to be applied in the right way to achieve optimal results.

Access to large volumes of data is critical to precise AI applications, and as data dictates what an algorithm learns about its environment, access to representative data for training these systems becomes vital. Healthcare AI must be able to benefit a diverse patient population, so a limited training data set can prove detrimental to its effectiveness.

In this fireside chat with Concord Technologies Chief Technology Officer Christopher Larkin, we will discuss how the human element has become a key component to developing truly powerful forms of healthcare AI. We will also touch on the obstacles in the way of future applications, considering the need for better AI training data to develop algorithms that can benefit the greatest number of lives.

Why Healthcare Artificial Intelligence Requires the Human Touch

Document Process

Healthcare

Cloud Fax

Artificial Intelligence

Health IT

Health Tech

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Optimizing Healthcare Document Workflows

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