Multiple Personalities: Making Decisions in a Cyber Crisis

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Presented by

Mark Sangster, VP, Chief of Strategy at Adlumin and Linda Lafortune, Director of Learning & Client Support at CUInsight

About this talk

In a cyber crisis, who makes the decisions: The senior person? The technical expert? The self-appointed hero? In crisis leadership, removing the emotion is critical. Human biases, office politics, and perceived personal fears often influence or delay sound decision-making. The difference between a controlled event and a business-disrupting incident is your ability to harness these human factors to share expertise and ensure personal benefit does not trump organizational objections. Join cybersecurity expert and author, Mark Sangster, as he identifies common crisis personalities, explores human bias, and considers leadership and learning models to help navigate the pitfalls of the human element in credit union cyber incidents.
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Adlumin is the security operations command center that simplifies complexity and keeps organizations of all sizes secure. Its innovative technology and seamless integrations create a feature-rich platform with everything sophisticated security teams need, while empowering service providers and organizations of any size with collaboration and transparency for a coordinated, mature defense. With a vendor-agnostic approach and preexisting integrations, Adlumin obtains security telemetry from across an organization to provide greater insights into security alerts and streamline workflows.