"Unify Your Retail Brokerage Operations with Novidea" - Paul Richmond, Novidea

Paul Richmond, Product Manager at Novidea provides insights into Novidea's data-driven distribution platform for the Broking and MGA community across global markets. In this video, Paul focuses on the UK retail market, where he works closely with clients to develop the roadmap and deliver functionalities tailored to their needs. Learn how Novidea's platform unifies brokers dealing with end-insured clients, whether they are purchasing policies through portals, contacting call centers, or maintaining face-to-face relationships in regional offices. The goal is to ensure all stakeholders are on one platform, eliminating disparate systems and providing a seamless end-to-end journey for their business operations. Discover a real-life example of how Novidea assists clients, where an end policy holder visits a branded website for a quote and bind journey, accessing policy documentation. Behind the scenes, Novidea's clients handle policy administration, while underwriting functions are based in London. The Novidea platform comprises flexible outward-facing products for customers, a powerful backend engine for rating and product management, and a financial element for efficient policy processing and transaction management while communicating with underwriters. At Novidea, continuous development is a priority, with a focus on incorporating client feedback and suggestions to improve the platform. Paul's personal passion lies in ESG (Environmental, Social, and Governance), and Novidea aims to support clients in driving their ESG agenda. Through partnerships with third parties, Novidea strives to assist with Scope 1 and Scope 2 emissions, elevate the ESG movement, and act as responsible citizens.