Name: How Asana Uses Asana to Better Serve Customers
Start: 2022-04-05T03:30:00Z
End: 2022-04-05T03:30:32.000Z
Location: BrightTALK
Rating: 0

Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. 

To understand how the workplace has changed, what's working and what's not, we analysed the attitudes and behaviours of over 2,100 ANZ workers and 1,000 workers in Singapore for our Anatomy of Work Index 2021. Download ANZ and Singapore report here. Did you know that ANZ workers only spend 13% and Singapore workers spend 15% of their time on forward-thinking strategy?

Watch this webinar to hear from our special guest speaker Vannessa McCamley, a Principal Consultant specialising in the neuroscience of leadership and Adam Chicktong, General Manager APAC at Asana. In this session, you'll learn the APAC findings of the Anatomy of Work report including:

Why 83% of Singapore workers and 77% of ANZ workers are experiencing burnout and how to protect your strategic thinking time

How to apply neuroscience to improve decision making, build resilience and adapt to changing environments

A neuroscience framework that enables fresh thinking and rewires brains for success

How ANZ teams can build resilience

The past 18 months have taught business leaders that flexible work and collaboration environments can be the key to business continuity. In fact, in 2020/2021, the collaboration software category exploded, growing five year’s worth of users in the first six months of the year alone.

However, digital collaboration hasn’t been smooth sailing for everyone. In a recent study done by IDC, 86% of businesses say good collaboration applications help them retain their best talent. How can business leaders design workspaces that foster a culture of collaboration and accelerate digital transformation?

Learn how to:
- Cultivate a mindset of cultural innovation within your organisation
- Create a robust technological ecosystem to boost productivity and achieve high ROI on your software investments
- Establish a strong partnership between business and IT to reinvent employee and customer experience

Asana + IDC: The Future of Work -The ROI of Digital Workspaces

Much of the world shifted to remote work overnight, causing adoption of collaboration tools to accelerate dramatically. In a recent study on the impact of Covid-19 on IT spending by IDC; 54% of respondents project a growth in collaborative engagement app spending and 59% of Australian respondents said “work-from-home” will be permanently changed as a result of the pandemic. 

Watch this webinar to hear from our guest speaker from IDC; Wayne Kurtzman, Research Director, Collaboration, talk about the current state of distributed collaboration and what the future holds as organisations assess what a return to office looks like in the new world of work. The presentation will be followed by a live Q&A moderated by Adam Chicktong, General Manager, APAC at Asana.

Hear Wayne share ANZ insights and discuss:

- Remote work, return to office and the rise of distributed teams
- How to navigate the complexity of digital transformation: how work management tools are delivering organisations the flexibility and security whilst still being agile
- How to accelerate adoption, from an integrated tech stack to building a culture of collaboration.
- How the office of tomorrow is here today—and ways to set up distributed teams for success.

Collaboration - The New Future of Work

Revenue teams are kicking off another year of selling and supporting a dynamic workplace. However, new challenges have presented themselves: lack of consistency in serving customers, difficulty coordinating with teams, and silos separating cross-functional partners.

Join this webinar led by three cross-functional revenue leaders at Asana who will talk about overcoming these challenges. You’ll learn how to decrease time to service a customer, increase revenue team productivity, and ensure customers consume what they purchase by:

Creating visible, central account plans for open opportunities
Designing automated customer request workflows
Implementing cross-functional customer support plans
Gaining visibility into who is doing what by when

How Asana Uses Asana to Better Serve Customers

Collaboration

Collaboration Tools

Collaborative Business

Marketing and Sales Alignment

Marketing Strategy

revenue

Revenue Marketing

Workflows

Get powerful marketing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which marketing strategies and techniques are driving customer and revenue growth.

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Get powerful human resource management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which HR practices and strategies have been shown to be effective in retaining and growing talent.

Human resources is intrinsically linked to business success and requires a thoughtful balance of a variety of complex issues. The human resources community on BrightTALK is made up of thousands of professionals in human resources exchanging human resources best practices and advice. Watch hundreds of on-demand webinars for immediate information or participate in upcoming live webinars and have your questions answered by respected HR thought leaders.

Human Resources

Get powerful finance insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

Finance

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Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

How Asana Uses Asana to Better Serve Customers

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