Presented by
Nicholas Koh
Go From Selling To Nurturing: Customer Experience And Loyalty
About this talk
Over the years, establishing an excellent customer experience has become one of the top priorities for businesses as it is now one of the core differentiators for most purchase decisions. However, seizing the moment with customers and building brand loyalty takes precision, consistency and speed. Join us to learn how a unified CRM suite can help align customer-facing teams, integrate sales and marketing activities, manage contacts, execute projects, customise support, and more.
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With 50+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world's most prolific software companies.
Zoho is privately held and profitable with more than 10,000 employees. Zoho is headquartered in Austin, Texas with international headquarters in Chennai, India. Additional offices are in the United States, India, Japan, China, Singapore, Mexico, Australia, the Netherlands, and the United Arab Emirates.
Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. More than 70 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself. For more information, please visit www.zoho.com.