How IT leaders are navigating new challenges in Security, AI and CX

Join us as we explore the evolving priorities of IT leaders and the emerging challenges they face in Security, AI, and Customer Experience. Our experts from Zendesk and our guest speaker from AWS will discuss these dynamic challenges and the strategies to navigate them. In this webinar, you will: - Gain insights into the drivers behind the growing importance of customer and employee experience, and learn about the initiatives IT teams are implementing to support these - Understand how IT leaders are delicately balancing the enhancement of CX while maintaining robust cybersecurity and data privacy amidst growing regulatory constraints - Discover how IT leaders are preparing their teams for rapid advancements in AI and machine learning, and how AI is helping IT departments scale in resource-constrained environments.