Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world’s leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com

Security is paramount today. With people now working from everywhere, your risk surface has expanded. Even if your databases and networks are protected, your communication with others may not be.

Join this webinar to learn what you need to do to ensure security, compliance, and privacy when it comes to hybrid work, and why Webex is the industry-leader.

•Deliver extended security capabilities, advanced privacy features, and built-in compliance options to meet industry and regional requirements.
•Employ encryption and zero-trust security that authenticates users, room devices, and compliance.
•Safeguard your devices with security that includes idle time-out, forced PIN-lock, and remote wipe of content.
•Establish data loss prevention that protects sensitive information from being shared or shown, to keep your organization and clients safe and compliant.

All this, without compromising the simplicity, usability, and overall experience for your users. Register today and join us to unlock valuable security insights.

How to maintain security in a hybrid work environment

The office of the future is now, and it looks a lot different than the office of the past. It is being transformed to not only support the rotating cast of in-office and remote workers, but it also needs to be optimized for safety. In a recent survey, 97% of people stated they wanted changes to make the office safer before they return.

That’s where Webex Devices come in. By designing your office with intelligent devices that bring together your hybrid teams, you can create workspaces that are both safer and more collaborative
than ever before.

Join this webinar to learn about Webex Devices and key features, like:
 • Webex Assistant for touchless meeting experiences.
 • Automatic system wake-up that greets you when you walk into the room and
suggests activities, like starting or joining your next meeting.
 • Digital signage to provide health and safety information to everyone. 
 • People count for avoiding overcrowded spaces and optimizing room usage.
 • Powerful cameras that automatically detect meeting participants, provide ideal
framing, and track each active speaker.
 • Automatic noise suppression that reduces disruptive sounds like typing, paper
rustling, and more.

Safe at the office. Productive anywhere. Intelligent workspaces start with Webex

With hybrid work, IT needs to manage performance and reliability for people working anywhere—in the office, at home, or on the go. Expectations have never been higher, but ensuring high-quality experiences can be challenging.

Join this live webinar to learn how Control Hub provides you with tools to reduce the time and number of IT admins needed to manage Webex services—all while elevating the collaboration experience for everyone, everywhere.

•Get single-view access to key management tools and reports across meetings, messaging, calling, and devices.
•Troubleshoot in real-time with tools to quickly diagnose and resolve problems during live meetings and large events.
•Explore visual and interactive data analytics with important information on collaboration adoption and usage trends.

Webex management, made easy

What does customer satisfaction look like in the contact center? It’s simple: Your customers get the answers they need, through their preferred channel, with astonishing speed. Wasted time, added stress, and poor reviews are a thing of the past!

Join this webinar and learn how Webex Contact Center, a cloud-based solution, is built for the future of customer experience. We’ll show you how you can:
• Create a delightful customer experience that lets customers engage when and how they want–via chat, text, social, email, or phone.
• Manage the contextual experience across the entire customer journey for predictive, proactive, and personalized engagement, every time.
• Build intelligent super agents through AI-powered assistance and a new, modular agent desktop.
• Take advantage of a flexible contact center platform that is enterprise-grade, out-of-the-box ready, yet completely customizable to you.
• Get a complete collaboration experience with messaging, meetings, calling, devices, and more—all backed by our rock-solid security.

How to Get Customer Experience Right in Your Contact Center

AI introduces a whole new level of productivity and engagement when it comes to collaboration. It eliminates mundane tasks and lets everyone stay focused on what truly matters. That's why Webex builds intelligence in across the entire collaboration platform. Take advantage of automatic note-taking,
action item follow-up, closed captions, real-time translations, meeting transcriptions, and more.

According to Metrigy Research, more than 41% of companies who take advantage of these kinds of intelligent automation features have seen tremendous benefits, including:
 • Eliminating 10 to 18 minutes in post-meeting follow ups and task management.
 • Reducing costs associated with meeting translation (averaging $172 per meeting, per language).
 • Improving team efficiency by storing meeting notes and transcripts within a team collaboration workspace for easy access.
 • Reducing meeting time by up to 40% due to more focused participation on discussions (and less time on note-taking).

Just imagine what AI could do for your meetings. Join this live webinar to learn how to keep teams focused and engaged with industry-leading intelligence features in Webex.

AI-powered collaboration, super-powered productivity

The Webex Suite is the world's first purpose-built collaboration suite for hybrid work. With the Webex Suite, customers experience the full power of the Webex platform in a single economical offer with best-of-breed products, including Cloud Calling, Meetings, Messaging, Polling and Events, and advanced capabilities such as Webex Assistant, gesture recognition, immersive share and so much more. This cloud solution accommodates every type of business and collaboration use case and enables a more inclusive work culture while also ensuring secure, frictionless management across all Webex apps, workloads, devices, and users. Tune in to the webinar to learn how the Webex Suite can enhance your collaboration experiences in the hybrid workplace today!About the presenter:Chris Barwick is the Vice President for Cisco Collaboration Strategy and GTM. Chris leads a team building and executing a plan to grow Cisco's Collaboration subscription business to $6B Annual Recurring Revenue within the next few years. Previously, Chris was the sales leader for America's $3.9B Collaboration business in the US, Canada, and Latin America. Prior to joining Cisco, Chris was a rising sales leader at Anixter, Ameritech, and ArrowPoint Communications. He has extensive experience in Enterprise Networking, Data Center, Collaboration and Video solutions including SaaS, Cloud, and GTM strategies. Chris holds a bachelor’s degree in Aeronautical and Astronautical Engineering from the University of Washington and attended Stanford Graduate School of Business with an emphasis on leadership development and innovation.

Drive the Future of Hybrid Work with the Webex Suite

The past 18 months have been a period of unprecedented change in the way people work and the tools they need to communicate and collaborate effectively. 

Now is the time to look at longer term strategies to support and enhance collaboration in a new era of hybrid work.

Join widely published industry analyst Zeus Kerravala to learn about durable  strategies to support hybrid work and  the best practices to implement them. 

Featuring:
Zeus Kerravala  - Principal analyst ZK Research
Host: Angus Norton  – Vice President of Product Marketing,  Webex

A new era of collaboration: Durable solutions for Hybrid Work

We’re in a period of incredible change in the way people work and the tools they need to communicate and collaborate. Enterprises are now establishing long-term strategies and investing to build the right collaboration infrastructure for a new era of hybrid work. 

Market research firm Apprize360 interviewed dozens of enterprise decision makers:  Join us to gain insights into their priorities  how Webex can address these key needs.

Featuring:
Tim Rhodes – Managing director, Apprize360
Host: Mark Nash – Director of regional sales, Webex

How to Get Customer Experience Right in Your Contact Center

Presented by

About this talk

More from this channel