Leveraging AI and Automation to Accelerate Incident Response

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Presented by

Ajit Patwardhan, Product Manager | Somdipto Ghosh, Product Marketing Manager, Digitate

About this talk

As IT complexities keep evolving and the volume of events and incidents increases every month, enterprises need to keep innovating to meet these challenges. Traditional event management solutions, using rule-based approaches and automated workflows do little to alleviate these problems, increasing last-minute firefights. In fact most event and incident responses today are manual, time-consuming, and prone to errors. With the Flamingo release, Digitate introduces a paradigm shift to IT event and incident management with unique capabilities like ‘Adaptive noise reduction’ and ‘On the fly self-heal’, that ensure lesser alert noise, and increases automated resolutions, improving resilience of the IT environments, and freeing up bandwidth of IT experts to focus on more critical issues. This webinar will explore how ignio’s IT Event and Incident Management solution capabilities help in:  Systematically reducing alert noise with AI-based rule mining  Improving auto-resolution effectiveness  Assisting triaging with AI for metric-based anomalies Key Highlights of the Session  Adaptive noise reduction: AI-based semantic search to mine suppression patterns and auto-suppresses irrelevant alerts, drastically improving noise filtering.  On the fly self-heal: Prescriptive insights and recommendations to improve auto-resolution of alerts by ignio with a user guided flow.  Visual triaging with Metric Watch: Side-by-side view of key metric trends for impacted component and associated components for better diagnosis Join us to see how Digitate is redefining the IT Event and Incident Management space—empowering enterprises to ensure resilience and improve productivity of ITOps teams.
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