Can Unified Observability help bridge the divide between Business and IT?

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Presented by

Shouvik Banerjee, Group Product Manager | Somdipto Ghosh, Product Marketing Manager, Digitate

About this talk

The hallmark of leading ITOps practices is the ability to ‘monitor and observe’ complex IT landscapes to ensure business resiliency. In fact, most IT teams today have a plethora of tools at their disposal to monitor different parts of the overall IT stack, continuously gathering metrics, logs, and traces. However, even with these tools, IT teams struggle to proactively detect and resolve issues that impact critical business operations before any damage is done. With Unified Observability, such problems might become a thing of the past. Today, it is possible to continuously monitor the health and fitness of business operations by leveraging conjoint business-IT dashboards that can detect, diagnose, and remediate issues. These dashboards offer: 1. The convenience of drilling down from a business to an IT view of operations to detect issues requiring intervention. 2. The power to diagnose anomalies that can significantly affect business health and/or business transactions, based on the knowledge of domain models and their normal behavior. 3. The ability to trigger remedial actions to restore business operations that may be impacted. Join us as we explore the value Unified Observability brings to teams that sit at the intersection of business and IT. We will cover how enterprises: • Can maintain the health of business functions with vertical observability. • Can ensure business process fitness with horizontal observability. • Have leveraged unified observability to drive business resilience.
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