Name: How to develop IT leadership and solve the tech talent gap
Start: 2022-09-13T18:20:00Z
End: 2022-09-13T18:20:23.000Z
Location: BrightTALK
Rating: 4.7

Eye on Tech focuses on the latest business technology and IT topics, including AI, DevOps, security, networking, cloud, storage and more. Programmed strategically to inform the business tech buying cycle, Eye on Tech features insight and commentary from the writers, editors and experts at SearchSecurity, SearchNetworking, SearchStorage and other sites in the TechTarget portfolio.

Irwin Lazar explains how organizations with multivendor phone systems can achieve compliance with E911 regulations.

Managing E911 in a multivendor environment

Join CEO, analyst and Informa TechTarget contributor Robin Gareiss as she explores key trends in customer experience for 2025, as well as the role AI will play.

Customer experience trends for 2025

In this conversation, Forrester Research analyst, Cheryl McKinnon, discusses the top enterprise content management (ECM) trends in 2025. The discussion highlights the transformative role of generative AI in ECM, with vendors integrating AI assistants directly into content management systems to enhance productivity and simplify document interaction.

How AI will affect content management in 2025

Watch a simple example of versioning and testing for software code in continuous integration pipelines.

An example of how continuous integration works

In this interview, MIT PhD candidates Shayne Longpre and Robert Mahari, along with Irving Wladawsky-Berger, a fellow, in the MIT Initiative on the Digital Economy, talk about the issue of data provenance and tracing data used in AI models. Data provenance has garnered national attention as companies like Anthropic and OpenAI, which offer generative AI models that create text based on data collected from the internet, are sued by authors, newspapers and other content creators for use of their intellectual property. Longpre and Mahari authored a white paper on auditing datasets used by AI models and will discuss their findings during a panel session called “The Data Provenance Dilemma: Legal and Ethical Risks” during the MIT Sloan CIO Symposium on May 14, 2024. See: https://mitcio.com/
Panelists: Makenzie Holland, senior news writer, TechTarget Editorial; Irving Wladawsky-Berger, fellow, MIT Initiative on the Digital Economy; Robert Mahari, PhD student in the Human Dynamics, MIT and JD candidate, Harvard Law School; Shayne Longpre, PhD student, MIT Media Lab
Check out last year's conversation at https://www.brighttalk.com/webcast/19989/582569?utm_source=TechTarget&utm_medium=brighttalk&utm_campaign=582569 and visit https://www.techtarget.com/searchenterpriseai/ for more on AI.

Understand data provenance for AI

This year’s 2024 MIT Sloan CIO Symposium on May 14 -- and the pre-event on May 13 -- promises to be packed with exciting sessions and discussions. (A virtual option is available.)

In this interview with Allan Tate, executive chair, MIT Sloan CIO Symposium, you’ll hear about the critical issues the sessions will cover, including AI quandaries -- such as risks and legal challenges -- and how IT leaders can balance the myriad of business and IT challenges.
• Register for the event: https://mitcio.info/register
• 2024 Agenda: https://mitcio.info/agenda
• 2024 Speakers: https://mitcio.info/speakers

Watch an interview from last year with two returning panelists -- Irving Wladawsky-Berger/MIT and Robert Mahari/MIT & Harvard -- speaking about AI issues. https://www.brighttalk.com/webcast/19989/582569?utm_source=TechTarget&utm_medium=brighttalk&utm_campaign=582569

2024 MIT Sloan CIO Symposium to Tackle AI Controversies, IT Balance

Metrigy analyst Beth Schultz explains how CPaaS can improve CX efficiency and outcomes, including personalization and automated workflows.

Exploring how CPaaS can improve CX

Analysts Gabe Knuth and Brian McKenna of TechTarget's Enterprise Strategy Group share their takeaways from Enterprise Connect 2024, including the need for AI governance and the intersection of EUC and UCC.

Recapping Enterprise Connect 2024

Irwin Lazar, president and principal analyst at Metrigy, discusses how fixed-mobile convergence for unified communications has evolved to address new mobile communications needs.

A new era of fixed-mobile convergence for UC

Daragh O Brien, CEO at Castlebridge data strategy consultancy, discusses the challenge of reining in one's passion for technology to consider the ethical use of data.

The ethical challenge data leaders face

Learn about the top content management trend in 2024 -- generative AI -- from Forrester analyst Cheryl McKinnon. She explores how generative AI can automate content creation and improve enterprise search.

How GenAI will affect content management in 2024

Beth Schultz, vice president and principal analyst at Metrigy, discusses insights organizations can gain from collaboration tool data and how to use data to make technology buying decisions.

Collaboration data fuels technology buying decisions

Irwin Lazar, president and principal analyst at Metrigy, explains the federal requirements for E911 compliance for business phone systems and his research into how organizations are managing compliance.

Building a strategy for E911 compliance

Beth Schultz, vice president and principal analyst at Metrigy, explains the basics of connected workspaces to support hybrid teams and mitigate proximity bias.

Connected workspaces mitigate proximity bias

Irwin Lazar, president and principal analyst at Metrigy, explains the importance of a proactive governance and compliance strategy for content created by communication, collaboration and customer experience applications.

Building a proactive collaboration governance strategy

TechTarget news writer Mary Reines and associate site editor Tim Murphy discuss key themes from HubSpot's Inbound 2023 conference. Themes include generative AI, social media and email marketing, and women in tech.

Inbound 2023: Themes and Recap

Beth Schultz, vice president of research for Metrigy, discusses the importance of a customer-obsessed strategy and the critical role of building the right team, from the C-suite to frontline workers, to deliver exceptional customer experiences. Learn how data-centricity, collaboration and Chief Customer Officers play key roles in customer-obsessed companies.

Building a customer-obsessed team

Join CEO, analyst and TechTarget contributor Robin Gareiss as she breaks down her Metrigy research on why feedback surveys are important -- including how to get responses and how to use these insights to improve business operations.

The role of customer feedback surveys in the contact center

Key moments:
• 1:23 - Why IT needs to balance soft skills and tech skills
• 4:04 - How to develop and balance tech and soft skills
• 8:42 - Awareness of change management for project success
• 10:25 - Outcome vs. output
• 11:51 - Criticality of IT talent development and new ways to find and develop talent
• 14:49 - Different paths for career growth and need for personalization
• 17:28 - Concrete ways to widen the talent pool, including a focus on DEI
Whether you're someone interested in growing your career or an IT leader who's trying to solve the talent shortage, there's helpful advice in this discussion for you. Monica Caldas, currently Executive Vice President and Global Deputy CIO of Liberty Mutual Insurance, will become the company's CIO, effective January 2023. A passionate advocate of diversity, equity and inclusion, Caldas shares critical advice with Diann Daniel is an Executive Editor within TechTarget Editorial. 
See more on strategy, leadership and talent development:
• https://www.techtarget.com/searchcio/The-IT-thought-leaders-guide-to-the-future-of-work
• https://www.techtarget.com/searchcio/cio-role
• https://www.techtarget.com/searchhrsoftware/feature/Upskilling-and-reskilling-employees-for-a-competitive-edge

How to develop IT leadership and solve the tech talent gap

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