Name: Inspiring Freedom of Choice with CCaaS
Start: 2021-06-30T09:00:00Z
End: 2021-06-30T09:00:45.000Z
Location: BrightTALK
Rating: 5

Having staff in the office, on-the-road, or working from home presents a number of challenges to organisations, who risk productivity losses, security threats and technology failure if not planned and managed correctly.



In our latest OneTALKS webinar, Onecom is teaming up with Samsung once again to offer insight into the key tools, software and services that modern organisations can employ to provide a secure hybrid working model that helps support their employees, regardless of their physical location.

Samsung Series: Enabling the Hybrid Working Model

It’s nearly the end of the line for the ISDN & PSTN network. Whilst the official phase out isn’t until 2025, if your organisation resides within a stop sell area, this deadline could be sooner than you realise.  

In Onecom's interactive webinar, we tackle the frequently asked questions we receive around the ISDN/PSTN switch-off, how to prepare and minimise the impact of this change, plus practical guidance on alternative telephony solutions to suit every budget.

Preparing for the ISDN/PSTN Switch Off - Your Questions Answered

It’s no secret the events of 2020 accelerated the integration of digital tools within essential industries. In this webinar in collaboration with Samsung we’ll be exploring the concept of connected construction – looking at risk management, cost optimisation, and rapid set up, all underpinned by a leading device and connectivity strategy.

If you’re in the Construction business, you won’t want to miss this informative and interactive session.

Onecom and Samsung - Solutions for Construction

In this webinar, Onecom alongside leading provider of cloud contact centre software Five9, will explore how Contact Centre as a Service (CCaaS) is changing the way businesses of all sizes create profitable customer experiences through purchasing only the technology they really need.

Agile working is no longer a ‘nice to have’, it’s an absolute must. The need to control and optimise costs, operate efficiently from any location, and empower agents to continue to excel in delivering customer experience excellence remain key considerations in 2021. We’ll be discussing:

​​​- How to remove the complexity from contact centre management
- The move to personalised customer experience
- Increasing business agility through the power of practical AI, automation, and the cloud
- Practical steps to road mapping your CCaaS vision

Inspiring Freedom of Choice with CCaaS

In the new world of work, organisations are increasingly reliant on fast and available connectivity for a range of devices. With 5G networks expanding year on year, what does this mean for your business - and how can you capitalise on this exciting new form of connectivity?

In our second 'Samsung Series' webinar, Samsung's Vinny Robertson & Onecom's Raj Kambo will return to discuss the opportunity and challenge of 5G, and how 5G-enabled devices could be positively impacting your business's way of working.

Sign up to register now - we hope to see you there!

5G Futures with Samsung

This is your opportunity to explore how Samsung technology helps meet the day-to-day challenges posed by a more flexible approach to working than ever before.

In our second Computing & Chromebook webinar, Samsung’s business specialist, Vinny Robertson will be on hand with the latest Samsung devices, demonstrating new functionality and applications which help your people work more efficiently, whether in the office, on-site, or on the move.

Afterwards, we’ll open the floor to discuss common challenges covering your questions on security, ease of use, remote working and more.

All attendees will also be entered into our free draw for a chance to win an all-new Chromebook 4 11.6 32GB.

Good luck! We’re looking forward to seeing you there!

Samsung Series: Introducing Samsung Computing & Chromebook

During a time of unexpected and rapid transformation, having a reliable network is key to business success. Lockdown has forced businesses to redefine their network strategy to meet the demands of their applications and users.   

Meet OneConnect, bringing the power of SD-WAN and the intuitiveness of a single cloud managed service platform together to transform the connectivity game in 2021. Join experts from Onecom and Vodafone on the 20th May as we delve into the latest trends in connectivity and discover a true end-to-end solution that puts you in the driving seat. 

In this OneTalks session, we will discuss: 
• Boosting network performance, resiliency and security
• Application visibility for complete control
• Enhancements in software defined networking 
• Future-proofing to support 5G and IoT
• One stop cloud aggregation with OneCloud

Becoming Future Ready with SD-WAN​

Call Center

CCaaS

Cloud Collaboration

Cloud Communications

Communications

Contact Center

Customer Care

Customer Engagement

Customer Experience

Welcome to the mobile computing community on BrightTALK! With the consumerization of IT and the widespread adoption of mobile devices across the globe, mobile computing has become an important part of many people's lives in a culture of bring your own device (BYOD). With mobile devices doubling as work phones and more employees working from home, businesses need to provide secure access to data and work applications from anywhere at any time. Join this growing community and hear from industry thought leaders in webinars and videos as they share their insight on mobile computing research and trends.

Mobile Computing

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

Get powerful insights to run your business. CEOs, CFOs, CMOs, COOs, CTOs and CIOs are among the leaders in this community who connect with peers and experts to grow their businesses.

CxO Strategy

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Inspiring Freedom of Choice with CCaaS

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