Podcast: Unlocking AI’s Potential for Enterprises and Responsible Growth

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Presented by

Fred Champlain, ServiceNow Agile Evangelist & Richard Knaster, a SAFe Fellow and author of The Lean Agile Way

About this talk

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models, continuous training, and data quality is essential for creating valuable innovations while minimizing legal risks from inaccurate AI outputs. Join us to gain valuable perspectives on leveraging AI responsibly and effectively in your organization.
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