The DEX Factor: Boost Outcomes with Automation and Remote Support

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Presented by

Owais Syed, Product Line Manager VMware; John Taylor Director VMware; Pooja Chengappa Product Line Manager VMware

About this talk

For many frontline organizations today, the same digital tools that empower employees one minute are roadblocks the next, negatively impacting your outcomes and retention rate. That’s why having a strong digital employee experience (DEX) is essential to attract and retain skilled employees, foster innovation, and drive growth. If you’re ready for streamlined workflows and improved customer and employee experiences, join us for a look at how innovations in digital employee experience (DEX) technology can empower you to offer top-of-the-line support that meets business objectives. You’ll leave our session armed with insight into how the right solution can empower your team to: 1. Leverage analytics and automation to increase IT, developer, and service desk visibility 2. Provide high-quality, efficient remote worker support including remote view and control capabilities 3. Boost the value delivered to employees and customers
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