A pandemic-challenged year accelerated digital transformation plans for the insurance industry. Projects that would typically take at least a year to roll out were being implemented in weeks as lockdowns made remote access and interactions a must-have for intermediaries like financial advisors. Now it’s time to reimagine customer onboarding in a more remote world and transform digital customer experience to improve efficiencies.
In this webinar, you’ll learn how carriers are using e-signatures to achieve ROI from critical processes during, and after, times of crisis.
Topics will include:
- How to build new digital experiences – and optimize existing ones – to meet the needs of today’s digital-first customers
- Tips and automation use cases for transitioning from in-person to remote processes
- Critical success factors for launching a self-service insurance application to fulfillment and delivery of policy
- Successful use cases from 3 different insurance carriers
Speakers:
- Patrick Albert, Senior Solutions Architect @ OneSpan
- Mary-Ellen Power, VP Marketing @ OneSpan