Name: How Publishers Clearing House Uses Feedback to Deepen Customer Relationships
Start: 2024-10-30T16:00:00Z
End: 2024-10-30T16:00:14.000Z
Location: BrightTALK
Rating: 0

The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. 

Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.

This webinar serves as a short introduction to our newest product, Alchemer Workflow. 

Join host Jeannie Zaemes, Director of Growth Marketing, as she welcomes our two guests, Vanessa Bagnato, Director of Product Marketing and Alli Milne, Manager of Product Content and Adoption. 

This webinar speaks to why closing the loop with customers and employees is so important, how Alchemer approached this market challenge, and how exactly Alchemer Workflow helps companies close the feedback loop.

This short webinar dives into the Alchemer Workflow product — be ready for a short introduction to our no-code feedback workflow engine.

How Alchemer Workflow Helps Close the Customer Feedback Loop

Learn how to kick your surveys up a notch!

Enhance your surveys using logic, actions, style, and testing. These components help reduce survey fatigue for respondents and improve data accuracy and response rates for survey builders. 

Reserve your seat for this short webinar that will give actionable tips you can apply to your next survey.

Survey 101: Building Your First Survey can be found here: https://www.brighttalk.com/webcast/18320/613276?bt_tok={{Recipient.ID}}&utm_source=Alchemer&utm_medium=brighttalk&utm_campaign=613276

Survey 102: Refining Your Survey with Logic, Actions, Style, and Testing (EU)

Survey 102: Refining Your Survey with Logic, Actions, Style, and Testing (APAC)

Survey 102: Refining Your Survey with Logic, Actions, Style, and Testing

Join Alchemer thought leaders for a NEW type of webinar series: The Business of Feedback.

In our first episode, Bo Bandy (CMO) and Ryan Tamminga (SVP, Product and Services) discuss the current state of CX and their 2025 predictions. 

Topics include: How CX programs will be evaluated based on total cost of ownership (TCO), how CX teams leverage integrations to better act on feedback, why CX teams and CFOs will partner more in the coming year, and how CX teams become better stewards of business outcomes based on customer feedback.

All registrants will receive a link to watch the webinar on-demand after the event.

NEW: The Business of Feedback 1: The State of CX and 2025 Predictions

Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they needed in this short webinar.

Malwarebytes needed an enterprise feedback platform that was fast, flexible, and easy to implement. SurveyMonkey wasn't cutting it and Qualtrics would be too cumbersome and expensive.

Learn how Malwarebytes decided on a CX platform that would end up working for every department in the enterprise. Watch this free webinar today.

Forrester Case Study: Maximizing ROI for a CX Platform for B2B and B2C Success

Reserve your seat for an exciting webinar about the market research trends we see on the horizon.

Join Leslie Rich, PhD, to discuss trends like the shrinking shelf life of research, how AI is changing the profession, how text analysis can help generate insights faster than ever, and how to respond when survey respondents have less time to devote to insights gathering.

This will be a must-see for market researchers and professionals who use research-backed analysis to improve their business.

5 Market Research Trends to Watch in 2025 (EU)

5 Market Research Trends to Watch in 2025 (APAC)

5 Market Research Trends to Watch in 2025

Alchemer SVP Ryan Tamminga joins host Jeannie Zaemes for an interview about how market researchers become more agile and show immediate business impact.

3 Ways Market Researchers Become More Agile

In the wake of Digital Transformation, organizations have had to fundamentally change the way they do business and connect with their customers. This webinar looks at how brands can stay customer-obsessed in a very new and ever-changing digital business environment.

Alchemer Strategic Customer Success Manager Kira Pachen will help explain the changes impacting CX, marketing, and product teams navigating a post-digital transformation world. 

She will outline trends like struggling customer retention, budget cuts for CX teams, and the growing reliance on technologies like artificial intelligence (AI). She will also share stories of companies who reap the rewards of staying customer-obsessed during difficult times, growing revenue and loyalty.

All registrants will receive a link to watch the webinar on-demand after the event.

LIVE: How to Stay Customer-Obsessed After Digital Transformation

The Alchemer feedback platform helps you build and deploy surveys, respond to customers, and analyze your results to get to quicker value. But how do you go about creating your first survey?

This is a quick introduction to the Alchemer feedback platform. Learn how to create a survey in minutes with Alchemer Training Specialist, Mike Cronley. Mike will guide viewers through the Alchemer platform, introduce you to basic functionality, and demonstrate how easy it can be to send your first survey.

Survey 101: Starting a Survey in Alchemer (EU)

Survey 101: Starting a Survey in Alchemer (APAC)

Survey 101: Starting a Survey in Alchemer

Learn how Alchemer Digital can help you generate new app users.

Many Alchemer Digital customers use the platform to improve ratings and reviews, but it can do so much more. In fact, Alchemer Digital helps many customers gain new users of their app or website. 

Learn how feedback can help you gain new app users and hear the FanDuel success story today in this short video.

Watch all of the Alchemer Digital mini-webinars: 
Improve Customer Loyalty with Alchemer Digital: https://www.brighttalk.com/webcast/18320/620496?bt_tok={{Recipient.ID}}&utm_source=Alchemer&utm_medium=brighttalk&utm_campaign=620496 

Drive App Retention Early to Improve Customer LTV: https://www.brighttalk.com/webcast/18320/620504?bt_tok={{Recipient.ID}}&utm_source=Alchemer&utm_medium=brighttalk&utm_campaign=620504 

Improve Your App Product with Alchemer Digital: https://www.brighttalk.com/webcast/18320/620506?bt_tok={{Recipient.ID}}&utm_source=Alchemer&utm_medium=brighttalk&utm_campaign=620506

Mini-Webinar: Generate New App Users with Alchemer Digital

Panels are a group of select audience members who take your survey. But how do you order a panel? And what kind of data will a panel return?

Alchemer's Wendy Wyss and Bret Kershner explain the basics of panels in this 24-minute webinar. Join to learn the basics and leave with all of the information you need to run your first panel.

Panels 101: A First-Timer's Guide to Panels (EU)

Panels 101: A First-Timer's Guide to Panels (APAC)

Panels 101: A First-Timer's Guide to Panels

Publishers Clearing House (PCH) used to be known for balloons and big checks. But now they're known as one of the most trusted data providers around. How did this happen?

Chris Mitchell, VP of Surveys, at PCH will outline how PCH evolved into a top data provider, with the help of a robust feedback and data collection program. Topics will include how feedback professionals can get better response rates, how technology helps PCH collect data, the importance of strong privacy regulations, and the back-story of how PCH evolved into a top data provider.

All registrants will receive a link to watch the video on-demand after the event.

How Publishers Clearing House Uses Feedback to Deepen Customer Relationships

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How Publishers Clearing House Uses Feedback to Deepen Customer Relationships

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