An Introduction to Text Analysis with Alchemer Pulse (EU Demonstration)

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Presented by

Ryan Tamminga, SVP of Product and Services with Alchemer

About this talk

We’re thrilled to announce Alchemer Pulse: AI text analysis that instantly turns noisy text feedback into signals you can act on. Here’s the problem we’re solving: Open text feedback is full of valuable insights. But the sorting, tagging, and analysis are obstacles to understanding that feedback, and to making it valuable to your business. Here’s how Alchemer Pulse works: Alchemer Pulse is purpose-built to help customer experience and feedback programs act on unstructured feedback at scale: -Bring together all your open text to understand how your customers really think and feel—in their own words -Turn qualitative feedback data into trackable, actionable insights with summaries of themes and sentiment -Analyze and act on open text feedback faster than ever, at unheard-of scale, so you can track — and show off — your impact Join this webinar for an introduction to Alchemer Pulse, your new AI-powered text analysis solution. All registrants will receive an email after the webinar so they can watch on demand. Watch the companion webinar, Rethink Your Feedback Strategy with Text Analysis: https://www.brighttalk.com/webcast/18320/618177?bt_tok={{Recipient.ID}}&utm_source=Alchemer&utm_medium=brighttalk&utm_campaign=618177
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The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.