Presented by
Jasper Lipton, Senior Product Marketing Manager
Rethink Your Feedback Strategy with Text Analysis
About this talk
Open text feedback is full of valuable insights. But the sorting, tagging, and analysis are obstacles to understanding that feedback, and to making it valuable to your business.
AI-powered text analysis helps feedback professionals act on unstructured feedback at scale:
--Bring together all your open text to understand how your customers really think and feel—in their own words
--Turn qualitative feedback data into trackable, actionable insights with summaries of themes and sentiment
--Analyze and act on open text feedback faster than ever, at unheard-of scale, so you can track—and show off—your impact
CX has changed a lot in recent years; this webinar will help you keep up with evolving technology. Join this short webinar to begin rethinking your entire feedback program with text analysis and other cutting-edge technologies.
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The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one.
Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.