Name: GenAI in underwriting - from PoC to impact
Start: 2025-04-30T09:00:00Z
End: 2025-04-30T09:00:45.000Z
Location: BrightTALK
Rating: 0

InsTech is the fastest growing community of people and companies working together to bring the best technology, data and analytics to solve today's insurance and risk management challenges. 
Based in the UK but with over 50% of our members accessing us from around the world, we are bringing together people from companies of all sizes in insurance, technology, risk management and investment. The primary roles of InsTech are 1) to help insurance companies find the best solutions to their needs, and 2) help technology companies find markets, investors and clients. We also offer individual membership and corporate membership. More details at www.instech.co

The insurance industry runs on data, but much of it is locked away in unstructured formats—found in claims documents, emails, policy records and customer communications. When this data is disorganised, it slows down claims processing, increases fraud risk and weakens AI-driven decision-making.

InsTech is hosting a webinar with Nuix, a data intelligence software provider, to explore how insurers can effectively access, structure and manage their data, enabling AI tools to deliver accurate insights, improve decision-making, strengthen fraud detection and enhance operational efficiency.

We will discuss:
·  How to structure data to make it AI-ready, boosting AI accuracy and claims decision-making.
·  Steps to identify and mitigate fraud through improved data management and detection capabilities.
·  Practical ways to streamline claims processing by automating extraction and analysis of critical information.
·  Strategies for turning data into a competitive advantage whilst ensuring compliance and security.

The panel will include:
·  Neil Thomas, Vice President, Nuix Ventures
·  Paul Slater, Vice President, Customer Strategy Innovation, Nuix
·  Matt Gilham, CEO, WHITELK Fraud Performance Consulting

From unstructured to AI-ready: unlocking the power of your data

Fraud remains a major challenge for insurers, MGAs and TPAs, with fraudsters constantly evolving their tactics to evade detection. From staged claims to organised fraud rings, new threats require insurers to stay ahead - not just with expertise, but with the right technology.

Join us for this webinar, where industry experts Sherre Wood, Counter-Fraud Consultant (specialising in Property claims) at Ageas and Synergy Cloud’s Tom Burroughs will explore the latest fraud trends, the impact of emerging fraud detection technologies and how insurers can strengthen their counter-fraud strategies through collaboration.

In this session, we discuss:
- The latest fraud tactics being used in insurance claims today
- How technology is improving fraud detection, from document analysis to AI-powered tools
- The ways fraudsters are adapting to evade detection
- How tech partnerships can enhance counter-fraud efforts across the claims process
- The challenges of training teams to spot complex fraud scenarios
- The role of generative AI in improving fraud detection and reducing bias

This webinar serves as a precursor to our upcoming evening event on May 7th: "Claims Automation Platforms in Specialty Insurance—Dispelling the Myths." The claims event is supported by Synergy Cloud and RDT. More information is here: https://www.instech.co/events/claims-automation-platforms-in-specialty-insurance-dispelling-the-myths/

Continuing Professional Development
This webinar is accredited by the CII. By watching, you can claim up to 0.5 hours towards your CPD scheme. To find the Learning Objectives, please visit https://www.instech.co/events/collaborative-counter-fraud-experts-and-technology-working-in-partnership/

Collaborative counter-fraud: experts and technology working in partnership

1 in 5 properties in the UK are at risk of surface water flooding, and with global flood losses projected to increase five-fold by 2050, it is critical to understand and manage your flood risk.

While flood alerts are available in many regions, they often fail to cover key risks such as surface water flooding, smaller streams and rivers, drainage systems and other water bodies. This gap leaves businesses and communities vulnerable to significant, yet preventable, impacts. 

The nature of flooding is complex. The way floods develop and escalate depends on a variety of factors, with rainfall forecasts changing constantly—even hourly shifts can alter rainfall patterns dramatically. 

In this webinar, Matthew Grant will be joined by flood modelling specialists from Previsico, alongside their customers, to explore how real-time data can provide more accurate and actionable flood warnings, helping businesses to better manage their risks.

You’ll learn about the key data inputs that contribute to accurate early flood warnings, hear real-life examples from customers who’ve successfully utilised this data and gain insights into strategies for improving your flood risk management.

We’ll discuss:
- The growing flood risk and the specific challenges faced by industries most vulnerable to flooding.
- The complexities of surface water flooding, and the critical data needed to predict and respond to these events.
- Why it’s crucial for businesses to understand and act on their flood risk before it impacts operations.
- How actionable, accurate flood warnings can help prevent damage to infrastructure, stock and operations—and reduce business disruption, health and safety risks, and financial losses.

Continuing Professional Development
This webinar is accredited by the CII. By watching, you can claim up to 0.5 hours towards your CPD scheme. To find the Learning Objectives, please visit https://shorturl.at/oPuNa

Flood forecasting: How to achieve real-time accuracy and actionable results

After an earthquake, reinsurers, brokers and risk managers need accurate data to quickly assess damage and loss potential, both at individual site level - and across a portfolio.

We are bringing together an outstanding panel to discuss the best sources of information available throughout the world, and where and how these are most effective for different use cases.

You will hear directly from the founders of Shakemap (part of the USGS) and Safehub, along with practical examples of parametric insurance for earthquake offered by Liberty Mutual Reinsurance. Matthew Grant, InsTech’s CEO, will be moderating, bringing personal experience from assessing earthquake loss for over 35 years.  

Panel:
- David Wald, Seismologist, USGS National Earthquake Information Center
- Jean-Christophe Garaix, Head of Parametrics, Liberty Mutual Reinsurance
- Andy Thompson, CEO, Safehub
- Moderated by Matthew Grant, CEO, InsTech

This live webinar is recommended for anyone involved in the assessment of earthquake damage, insurance underwriting, modelling or managing reinsurance capacity

Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this Webinar, you should be able to meet the following Learning Objectives:
- Describe how the integration of building-specific sensors and regional analysis tools enhances post-earthquake risk assessment
- Explain the role of advanced data collection methods in improving the precision of parametric insurance triggers and earthquake coverage
- Identify approaches to earthquake risk management that support effective decision-making and accelerate recovery efforts

CII CPD accreditation demonstrates the quality of the learning of this InsTech event and confirms it meets CII CPD scheme requirements.

Seismic Synergy: Sensors and ShakeMap - Optimising Post-Earthquake Damage Data

The transformative power of AI should no longer be about potential—2025 is fast approaching, and the time for real implementations. Join us to hear speakers from V7 plus guest insurer speaker to discuss how AI is reshaping the insurance landscape and what you need to do to stay ahead.

They will bring their hands-on experience and insights to assess the trends, challenges, and opportunities that AI presents for insurers in 2025 and beyond.

Talking points:
- How might AI influence the way insurance is delivered in 2025?: Explore how AI is poised to transform underwriting, claims, and customer interactions, offering new efficiencies and insights.
- The art of building trust in AI for insurance: Understand the critical role of transparency, accountability, and education in getting buy-in for AI initiatives.
- From extraction to decision-making: Delve into when and where AI will move beyond data extraction and summarisation to become a trusted part of the decision-making processes.
- The importance of agility in AI deployment: Learn how rapid test-and-learn cycles are accelerating innovation, making it easier to iterate, adapt, and succeed (or fail fast).
- Data readiness for large language models (LLMs): Hear practical advice on preparing your data for optimal AI implementation—because good outcomes start with good inputs.
- The time for talking is over: Enough theory - it is time for real action. Hear some AI case studies and success stories of successful deployments and how they delivered measurable value across the insurance value chain.

Curious about AI’s practical implications? Want to learn from early adopters and hands-on practitioners? Wherever you are on your journey, this webinar will provide insights that will guide you in your next steps.

This webinar is accredited by the CII. By watching, you can claim up to 0.5 hours towards your CPD scheme. To find the Learning Objectives, please visit https://www.instech.co/events/ai-for-2025-lets-get-on-with-it/

AI for 2025: Let’s get on with it

In recent years, the accumulation of insured losses from SCS (severe convective storms—usually tornadoes and hail) has been the single biggest loss driver in the insurance industry worldwide—larger than hurricanes. The frequency and severity of SCS continue to increase. Yet the insurance solutions available to manage the risks from these events are inadequate for many US insurance carriers. 

Failure to address this major source of risk can lead to financial problems such as reduced earnings and surpluses, and impact an insurer's AM Best ratings. 

Matthew Grant will be talking to industry leaders to discuss the challenges of understanding SCS and the risk transfer options available from both conventional reinsurance sources and the innovative and new solution being offered by Demex.

This new and unique reinsurance offerings bring top reinsurance capacity back into the market to help manage the accumulation of losses from these much more frequent events.

Demex is founded and staffed by weather risk experts, with prior experience from companies including Citadel, Enron, Munich Re, Nephila, and other major players.  Demex’s only focus is SCS and providing a high-performance reinsurance solution to insurance carriers. It has the support of the major reinsurance brokers and top reinsurance capacity providers. Demex has spent the past 2 years developing this solution and has multiple clients at risk today.

Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

Weathering the Storm: Innovative solutions to provide insurance cover for severe convective storms (SCS)

In the aftermath of the 2017 Grenfell Tower tragedy, the spotlight has been on the fire risks associated with external cladding on tall buildings. Insurers, lenders, and property professionals have since faced growing pressure to identify and manage these risks effectively.

Join us for an in-depth webinar where we’ll cover crucial insights into the evolving landscape of building safety, from current regulations to the impact on property values and the lending market. We will also explore how the PriceHubble database offers a comprehensive, independent assessment of UK buildings at risk due to cladding.

In this session, you’ll gain clarity on:

- The Progress Since 2017: Discover what’s been done to remove hazardous cladding—and the challenges that remain.
- Fire Protection Measures: Learn how buildings are being safeguarded today and what steps are still needed.
- Property Value Impact: Understand how cladding influences resale value and lending potential for buildings.
- Barriers and Future Outlook: Uncover why cladding issues persist and what changes we can expect moving forward.
- Data Behind the Insights: Explore the sources and reliability of PriceHubble’s database, and how leading organizations are leveraging this data.

Matthew Grant will host this expert discussion with Mark Cunningham, Managing Director of PriceHubble UK, and Julia Middleton, Real Estate Economist, to provide a comprehensive look at the fire risk landscape in the UK today.

Don’t miss this opportunity to stay informed on a critical issue impacting the real estate and financial sectors.

To find out more about PriceHubble's cladding data, contact mark.cunningham@pricehubble.com

Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

Beyond Grenfell: Navigating fire risk, cladding and building safety in 2024

With wildfire risks on the rise globally, insurers face a challenge: how to accurately assess and underwrite properties in high-risk areas? In order to make fast and more informed decisions, underwriters need access to the most precise hazard data.

Matthew Grant will be joined by Dr. Tomas Holderness of Addresscloud, whose experience includes leading MIT's Urban Risk Map project and co-directing PetaBencana.id, an innovative crowd-sourced flood mapping platform in Indonesia. 
Addresscloud is partnering with Precisely to provide wildfire data to insurers and others around the world. Joining the discussion is Precisely’s Chris White, whose work on Type 1 and 2 Incident Management Teams throughout the US on major wildfires shaped his unique understanding of wildfire risk.

In this webinar you will learn:
- The core elements of wildfire risk.
- The practical steps insurers are taking to identify wildfire risk at the point of underwriting.
- The key drivers to consider in determining the scale of wildfire risk when underwriting property in North America.
- How insurers are gaining enhanced insights through the use of third-party data sources such as FEMA and Tax Assessor data.
- How Addresscloud wildfire data is embedded in insurers’ workflows.

This InsTech Webinar is accredited by the CII. By watching, you can claim up to 0.5 hours towards your CPD scheme.
By the end, you should be able to meet the following Learning Objectives:
- Summarise the core elements of wildfire risk and how insurers use third-party data for risk evaluation in North American property underwriting
- Explain how data-driven exposure management tools are integrated into underwriting workflows to support decision-making and efficiency
- Describe the application of wildfire data solutions in risk assessment by global insurers, with a focus on practical techniques and tools

Answering your burning questions: Unpacking data-driven innovations in wildfire risk

Floods are one of the hardest catastrophic perils to model. Not all flood models are built the same way. What do you need to know when using flood model results to select, price and manage flood risk?

The methods used to build vary between models. These different approaches can significantly impact the results when considering geography, frequency and severity of floods. Understanding how models are built, and the characteristics of the models used to generate results will help you make better underwriting decisions.  

Join us in this educational webinar, as Matthew Grant talks to flood modellers from Fathom to explore the complexities of flood catastrophe models. You will discover key model-building techniques, essential data inputs, and hear from both the developer's and end-user's perspectives.

Topics include:
- What are the critical components of flood modelling?
- What key considerations and uncertainties must be addressed when building a model, and how do they impact the results? 
- Why is it crucial for end-users to understand these impacts? 
- How can customers choose the model that best suits their needs?

Panel:
- Caroline Fox,  Senior Catastrophe Management Professional, Guy Carpenter
- Tom Philp, Chief Executive Officer, Maximum Information
- Dr Oliver Wing, Chief Scientific Officer, Fathom
- Stefan Wunderlich, Chief Product Officer - Risk Data & Services, Swiss Re Corporate Solution

Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this Webinar, you should be able to meet the following Learning Objectives:
- Explain the complexities and challenges involved in flood catastrophe modelling
- Summarise some of the different methodologies used to build global flood models and how these approaches can influence the results
- Identify how different models might be useful for different use cases

Know your models: an underwriter’s guide to flood modelling

Public speaking is a challenge many of us face, regardless of experience or background. But for women, this challenge is often compounded by the disproportionate representation at events and the unique barriers they encounter. If you've ever felt unsure about stepping into the spotlight—whether it's for a webinar, a presentation, or any public forum—you're not alone.

Join us for a special webinar where we’ll hear the stories of three women who have navigated these challenges. Our panel will delve into the specific obstacles women face in public speaking, discuss the importance of amplifying women’s voices at events, and share practical advice for building confidence and taking that bold first step. 

Key Topics:
- Current landscape: Opportunities available for women in events
- Identifying barriers: Why women may hesitate to present or speak publicly
- Overcoming challenges: Tips to build confidence and skills in public speaking 
- Leveraging existing resources: How to take advantage of current opportunities
- Supporting others: Ways to encourage and mentor other women in the field 

Speakers include: 
- Aisling Lavagna, Group Early Careers Lead, Howden
- Susi Ozkurt, Event Director, InsTech
- Nicola Chapman, Senior Partner & Chief Claims Officer,  Consilium (an Aventum Group)
- Stuart Gallagher, Global Client Executive, Liberty Specialty Markets

Continuing Professional Development

This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this Webinar, you should be able to meet the following Learning Objectives:

- Identify the common barriers and challenges that may prevent women from participating in public speaking events
- Describe techniques to build confidence in public speaking and presentation skills
- Summarise ways to support and encourage women in their professional growth and public speaking endeavours

From audience to stage - realise your potential

Good data is at the heart of making accurate underwriting decisions. 

Although the quality of data available for underwriters has improved, insurers often have to deal with conflicting sources of data and navigating the multitude of companies supplying information.

How do you deal with uncertainty in your data? How do you know what data to use and when?

Join us and CoreLogic as we discuss:
- What sources of data and information are becoming available to insurers from new companies that were not available in the past
- Methods of best practice for using data for underwriting tasks
- Common pitfalls when dealing with lots of data from multiple sources

Webinar Speakers:
- Sachin Keshavan, Head of Modelling, SCOR 
- George Gallagher, Senior Leader - Principal: Climate Risk, Natural Hazard and Spatial, CoreLogic
- Moderated by Matthew Grant, CEO, InsTech

Unlocking the value of accurate property data

In 2023, flooding was the second largest driver of insured losses across the world. Providing accurate high-resolution flood models remains one of the most important yet complex jobs for natural catastrophe modellers.

But technological advancements are making this complicated flood data more and more accessible to insurers. JBA Risk Management has been providing insurers with global flood maps for over a decade.

Join us to explore the most important technological developments – including the use of artificial intelligence and heightened computing power – to see what this means for the insurance industry’s understanding of flood risk.

In this webinar we will discuss:
- The complexities of modelling flood risk
- How five key technological developments have shaped flood modelling
- What technology is likely to impact our understanding of flood risk in the future

Join us for a discussion with:
- Helen Smith, Director, JBA Risk Management
- Simon Waller, Executive Chair, JBA Risk Management

Moderated by Ali Smedley, Senior Research Analyst, InsTech

Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this Webinar, you should be able to meet the following Learning Objectives:
- Describe the evolution of flood risk modelling and some of the technological advancements driving innovation
- Explain the role of artificial intelligence (AI) in enhancing flood risk modelling accuracy and efficiency
- Summarise future trends in flood risk technology and assess emerging technologies poised to impact the future of flood risk assessment

A decade of discovery: 5 key developments in flood risk modelling

As an insurtech - are you a collaborator or a disruptor? What are the difficulties 
vendors can experience when positioning their relationship with insurance companies?

Matthew Grant will be speaking to Rosina Smith at McKenzie Intelligence Services (MIS) on the findings from her recent MBA dissertation focusing on barriers to adopting insurtechs. 

Having transitioned from working in a large carrier as an insurer, to working within the insurtech sector, Rosina will discuss the strategies for insurtechs when considering better and seamless integration within insurer workflows.

In this Live Chat we will discuss:
- How MIS is working with insurers - reassessing approaches to the protection gap 
- The psychology of change - how best to integrate new products into established workflows 
- Collaboration vs disruption - where do you stand?

Join us for a live chat with:
- Rosina Smith, Chief Product Officer at MIS
- Moderated by Matthew Grant, CEO at InsTech

Innovation and the insurtech journey - are we there yet?

We are back in New York this June! Sign up for our next event now - https://www.instech.co/events/2024-an-insurance-odyssey-the-voyage-from-evolution-to-revolution/

Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favour…

InsTech has gathered three leading USA industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and managed. 

We all know streamlining underwriting processes and optimizing data intake and routing will aid with precise risk pricing, but how are the US’s biggest carriers approaching the problem?

Hear from Tokio Marine HCC, Allianz Commercial, and Zurich North America about pocketed digitisation, implementing best practices, moving blame away from the brokers and how generative AI can serve to repurpose the underwriter’s time for the better.

Key talking points include:
- What are the current challenges underwriters are facing 
- How is technology addressing issues with efficiencies
- The dichotomy between late-career and early-career underwriters - what can be learnt from this
- Technology adoption is an evolution
- Is too much data the problem? 
- The ‘art and science’ of underwriting 

Panel Speakers:

- Patrick Gallic, VP Business Innovation, Tokio Marine HCC
- Georgeanna Munger, Global Head of MidCorp Casualty & Underwriting Practices, Allianz Commercial
- Brad Craner, Head of Underwriting Design & Operational Capabilities, US National Accounts, Zurich North America
- Hosted by Robin Merttens, InsTech

How USA Insurers are overcoming underwriting challenges in 2024

Is your data playing hide-and-seek?

Imagine this - you have an unexpected risk emerging from a submission - such as a property found in another country. Data you need may come through unstandardised information brokers send to underwriters, leading to delays through review processes. 

Don’t let your data control your workflow.

Matthew Grant will be speaking with Bas de Goei at Instabase about how the Instabase platform can help optimise data extraction. 

Key talking points include:
- How you can control your data and your workflow
- A live demo of the Instabase platform
- Looking at data as though through a human

Speakers:
-Bas de Goei, Insurance Leader, Instabase
-Hosted by Matthew Grant, CEO, InsTech

Right here, right now - finding the right data for you

What makes an insurer pick your underwriting workbench?

Matthew Grant talks to Bevis Tetlow (CEO) and Viren Kataria (Chief Product Officer) of Imaginera to explore how the company's underwriting platform, Orca is supporting reinsurers and speciality insurers. 

From former underwriter Bevis, find out how Imaginera’s platform decided to tackle the challenges insurers face by improving insights and reducing friction for underwriting teams.

Key talking points include:

- Why companies such as Inigo, Conduit Re, Tamesis DUAL and Fidelis chose to work with Imaginera
- What problems does the Orca underwriting platform solve 
- How does Orca help underwriting teams understand their client and broker relationships
- How the configurability of Orca caters for the diversity in requirements seen by different classes of business

‘Orca’ the underwriting platform for the modern underwriting team

Insurance customers care about sustainability. More and more homeowners are considering a company’s green credentials before choosing their insurance provider.

Alongside this shift towards sustainability, it is becoming increasingly expected that an insurer’s role extends beyond just providing coverage. Customers are looking for more proactive support - so how can insurers help?

Technology company Gamma and insurer AXA have partnered to offer ‘Go Green’: a platform that provides tailored home retrofit suggestions to improve sustainability and reduce energy costs.

Join us to learn how Gamma works with insurers to support sustainable decision-making among policyholders, as well as a demo of the platform in action.

In this Live Chat we will discuss:
- How property data can be used to put sustainability into practice
- The benefits AXA has seen from providing policyholders with ‘Go Green’
- Why initiatives like this will become increasingly important for insurers

Join us for a discussion with:
- Richard Garry, Chief Commercial Officer, Gamma
- Murray Nolan, Product Manager, AXA Ireland
- Moderated by Ali Smedley, Senior Research Analyst, InsTech

From analysis to action: supporting sustainable decisions in home insurance

In this webinar, we will discuss how and where GenAI is being used in underwriting and provide helpful guidelines designed to optimise the impact and accuracy of GenAI outcomes. 

Topics we will cover will include: 
- Getting the diet right - AI and GenAI feed on a data diet. Only good data quality and data governance will ensure balanced and healthy AI outcomes. 
- Completeness, Correctness and Consistency - the importance of standardised and consistent terminology for accurate and reliable results. 
- Getting the approach right - the respective merits of applying a "bottom-up" approach (We have data, we have tech, so we will get good solutions) v "top-down" (what is the best way to provide something valuable and impactful for our underwriters). 
- User Experience - in the context of GenAI, what is it, what is the benefit, and what is required?
- Designing the right KPIs to apply to AI projects, including on efficiency, effectiveness, talent, etc.
- Automation v Insights - AI is driving two different use cases: increased automation for greater efficiency and improved insights for better decisioning. How do you prioritise? 
- Managing the speed of change - AI spawned GenAI and now we’re already moving into AgenticAI - what next?

Speakers:
Alexander Petzmann, Group Topic Lead GenAI, UNIQA Insurance Group
Dr. Christian Straube, Partner, Global Insurance, Zühlke Group

CPD
This webinar is accredited by the CII. By watching, you can claim up to 0.5 hours towards your CPD scheme. To find the Learning Objectives, please visit https://www.instech.co/events/genai-in-underwriting-from-poc-to-impact/

GenAI in underwriting - from PoC to impact

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GenAI in underwriting - from PoC to impact

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