Putting People at the Heart of Health with CRM + AI + Data + Trust

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Presented by

Mark Rodda, Salesforce | Hayley Morris, Salesforce

About this talk

Get an overview of the solutions presented and seize the chance to ask our experts questions about our platform. Salesforce in Health With Salesforce Customer 360 for Health, you can: - Collaborate on a customer-first health platform - Connect health processes with automation - Curate health experiences in real time Connected care from anywhere Delivering connected care at home can be complex. A core part of our mission at Salesforce is to support our customers who are working on providing healthcare services in the community. You will learn how to: - Meet patients where they are and enable care beyond the clinic - Personalise engagement with targeted patient journeys and a single source of truth - Simplify scheduling and visits with automated tools for care professionals and patients Integrated referral management for GPs and hospitals See how Salesforce can facilitate the end to end flow from a patient visiting a GP, through to assessment, triage, and scheduling in the EMR. This solution includes smart forms, electronic patient records, OCR, patient and GP communications, and automated workflows- all in a single solution.
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