Case Study: Improving Employee Experience with IT Service Management
Presented by
Volker Otto-VP, IT, Powerschool Andrew Cattermole- Customer Success Manager, Freshworks
About this talk
Session abstract:
Join this session to get insights on
1) PowerSchool's relentless drive to improve its IT user experience.
2) how Powerschool, the world's leader in K-12 software built a Freshservice help desk that the whole company can use to deliver a fantastic employee experience.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)…