Transforming Customer Experiences: Embrace the PX Revolution

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Presented by

Kristin Naragon

About this talk

For the last two decades, our unwavering focus has been on the customer and their ever-evolving experience. But now, it's time for a paradigm shift, a revolt against the relentless pursuit of customers, the quest to predict their behavior, and the constant mapping of their journey across a myriad of new channels. The customer journey remains an essential part of the equation, but the question is, how do you regain control? We're standing at the crossroads—either bound by the journey's complexities, and costly unpredictability, or joining the PX revolution and regaining control. After years of chasing customers to deliver outstanding customer experiences learn how brands and retailers like you are joining the revolution to find a better way. Join the revolution, knowing your customer matters, but stop the endless chase and find a better way to unlock growth with px.
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Akeneo is a global leader in Product Experience Management (PXM) solutions that help merchants and brands deliver consistent and enriched customer experiences across all sales channels, including eCommerce, mobile, print, and retail points of sale.